2004 Toyota Matrix Steering Problems
- Complaints
- 8about this part
- Share
- 6%of 138 total for the year
- Median mileage
- 81,133miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the steering of the 2004 Toyota Matrix, 6% of the 138 complaints for this model year. Where a mileage was given, the median is 81,133 miles. 6 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was backing down my driveway when my car suddenly accelerated-the brakes and steering also went out-I crashed into a bank on one side of the road, then the car swung around and I ended up suspended over a ditch. I was finally able to switch gears and turn the car off”
NHTSA complaint #10893747, filed 2016-08, 149,280 miles“My daughter said the steering totally locked while being driven. Her & her boyfriend could not get the steering wheel to turn at all. They were not speeding because it was on wet roads. They both suffered mild concussions & my daughter has a severe neck sprain. After seeing the car, it went off the road & rolled 2 or 3 times it's totaled, I'm surprised they're not in icu! I did some research & almost 1000 Matrix's have had this happen!! I don't know why there isn't a recall. It seems Toyota isn't all that safe & doesn't care about it's customers at all.”
NHTSA complaint #10765034, filed 2015-09, 174,250 miles“Fiance and I were on the 210 freeway heading east. He said we should take the car to the dealer when I asked why he said the steering is acting funny. The second he finished his sentence, the car spun out of control. Car did 360 degree turns across freeway (from left lane to right lane) and over the edge, down a hill, over a fence, and into a ditch. Minor injuries. We were lucky not to have been killed. Car was totaled. Accident is still being investigated to determine if there was a mechanical defect.”
NHTSA complaint #10140339, filed 2005-10, 21,000 miles“Dt: 2004 Toyota Matrix xr, the vehicle has a problem with the steering, there was a noise coming from the steering yoke, consumer states the steering did not feel right, the consumer had taken the vehicle to the dealer to be repaired, the dealer told the consumer that the problem was because the splash guard was dragging, the dealer put two pins in the splash guard, because the pins were missing, the consumer took the vehicle to the dealership again to be repaired, the dealer told the consumer that the problem is with the steering yoke, previously the transmission had went out on the…”
NHTSA complaint #10128312, filed 2005-08, 42,266 miles“2004 Matrix steering,the steering locked up. When I try to turn it, there is a harsh jerk it unlocked,causing the car to go from left to right then it did a 360 spin and went into the bushes,this all happened on 07/07/07 on the northern state parkway long island new york, my wife was driving the car at the time of the incident, the week before she told me about the steering not working well,so I told her that I would take it to the dealer but did not made it,she does not want to drive it any longer, she is very scared to drive it.”
NHTSA complaint #10198346, filed 2007-08Steering: other model years
Other parts of the 2004 Toyota Matrix
37 complaintsAir bags
35 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsElectrical system
9 complaintsBody and structure
8 complaintsFuel system
7 complaintsEngine cooling
6 complaintsTires
6 complaintsSuspension
5 complaintsBrakes
4 complaintsEngine
4 complaints
← All problems reported for the 2004 Toyota Matrix
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology