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Visibility (wipers, defrost, mirrors)Part report

2004 Toyota Matrix Visibility (wipers, defrost, mirrors) Problems

Complaints
14about this part
Share
10%of 138 total for the year
Median mileage
72,700miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the visibility of the 2004 Toyota Matrix, 10% of the 138 complaints for this model year. Where a mileage was given, the median is 72,700 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I am a 53-year-old woman who got the tip of my right index finger caught in the power window of a 2004 Toyota Matrix. It felt as if it would have cut it off had I not been able to press the release button with my other hand. As it is, one week after the event occurred, the tip of my finger is still numb. This was so easy to do, and so potentially damaging. Pressure-sensitive power windows need to be implemented asap!”

NHTSA complaint #10286194, filed 2009-10, 35,000 miles

“Metal part that window regulator attaches to came loose from driver window. Toyota claim that they replaced the bolt that passes through the metal part that came detached, and refuse to repair the problem. This failure results in the same issue underlying the recall for the bolt replacement.”

NHTSA complaint #10659134, filed 2014-11, 98,000 miles

“Takata recall not addressed by the manufacturer in a timely manner. Recall number: 08v162 from 2008, recall status is incomplete. Leading to power windows completely immovable. Manufacturer failed to remedy these recalls in a timely manner.”

NHTSA complaint #11014888, filed 2017-08, 95,000 miles

“Due to closing car door while vehicle was stationary, rearview mirror fell off windshield taking a chunk of interior glass with it. Had to replace whole windshield at my own expense.”

NHTSA complaint #10223817, filed 2008-04, 67,400 miles

“2004 Toyota Matrix - windows, door handles and surging electric windows rattle, grind and pop. Dealer could not address problem. Eventually the window fell out. Engine surges while stopped at light or in traffic. Dealer could not address problem. The door handles have a metallic finish that peels away. Occupants have cut their fingers on the edge of metal/plastic that was coming away. Eventually got worse to where you could see the white plastic handle underneath so I peeled away the remaining sharp edges and caution occupants. Dealer offered to repair at my expense. …”

NHTSA complaint #10228027, filed 2008-05

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
201024%
200974%
200825%
200711%
200632%
200531%
20041410%
2003104%

Other parts of the 2004 Toyota Matrix

Transmission and drivetrain
37 complaints
Air bags
35 complaints
Vehicle speed control
15 complaints
Electrical system
9 complaints
Steering
8 complaints
Body and structure
8 complaints
Fuel system
7 complaints
Engine cooling
6 complaints
Tires
6 complaints
Suspension
5 complaints
Brakes
4 complaints
Engine
4 complaints

← All problems reported for the 2004 Toyota Matrix

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology