2004 Toyota Matrix Suspension Problems
- Complaints
- 5about this part
- Share
- 4%of 138 total for the year
- Median mileage
- 26,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2004 Toyota Matrix, 4% of the 138 complaints for this model year. Where a mileage was given, the median is 26,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Toyota refuses to acknowledge alignment issues with this model. Constant inner tire wear issues. Aligned to spec. Every year. Shim added to rear to correct factory misalignment. Tires badly chopped after just 15k miles.”
NHTSA complaint #10487736, filed 2012-12, 26,000 miles“Low speed braking vehicle moves either left or right. Several service visits to dealer for brake repairs, replaced ABS sensor, brake pads, turned rotors, alignments and tire rotations.”
NHTSA complaint #10100061, filed 2004-11, 26,050 miles“The contact owns a 2004 Toyota Matrix. The contact noticed that the alignment was uneven, causing excessive wear on the tires. The contact replaced the tires three times. The contact did not inform the dealer nor the manufacturer. The vehicle was not repaired. The current mileage was approximately 54,000. The failure mileage was approximately 8,000. Updated 04/12/11 updated 04/13/11”
NHTSA complaint #10373500, filed 2010-12, 8,000 miles“The contact owns a 2004 Toyota Matrix. The contact stated that at 60,000 miles, the wheel bearings and rear axle failed. This increases the risk of a crash. The dealer could not determine the cause of the failure. The manufacturer stated that no recalls were available; therefore, they would not assume financial responsibility for the repairs. The contact is in the process of having the passenger side wheel bearings replaced. The failure mileage was 60,000 and current mileage is 123,000. Updated 3/16/09 updated 03/18/09.”
NHTSA complaint #10259200, filed 2009-02, 60,000 milesRelated service bulletins
- 10177782Jun 23, 2020TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
Suspension: other model years
Other parts of the 2004 Toyota Matrix
37 complaintsAir bags
35 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsElectrical system
9 complaintsSteering
8 complaintsBody and structure
8 complaintsFuel system
7 complaintsEngine cooling
6 complaintsTires
6 complaintsBrakes
4 complaintsEngine
4 complaints
← All problems reported for the 2004 Toyota Matrix
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology