2004 Toyota Matrix Air bags Problems
- Complaints
- 35about this part
- Share
- 25%of 138 total for the year
- Median mileage
- 100,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 35 complaints about the air bags of the 2004 Toyota Matrix, 25% of the 138 complaints for this model year. Where a mileage was given, the median is 100,000 miles. 4 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving below speed limit near my home in my neighborhood street when my passenger side front airbag went off spontaneously. No outside impact was involved it just went off on its own. Thankfully, I was alone in the car so no one was behind the airbag. The force of the airbag cracked the windshield of the car.”
NHTSA complaint #10515812, filed 2013-06, 170,000 miles“Takata recall. I was told by a local portland, or Toyota dealer that the replacement parts for the takata inflator recall are back-ordered for an indefinite 6-12 month period and warned that it could possibly take even longer. Toyota corporate customer service confirmed that timeline by speaking with a different portland, or Toyota dealer. Toyota further informed me that I cannot have a passenger in the front seat until the takata inflator has been replaced. …”
NHTSA complaint #10910668, filed 2016-09, 69,700 miles“Takata recall I received a letter from Toyota about a recall concerning my vehicle. In this letter, it states that my local dealership is stocked ( with a sub-wire harness and srs ecu ) and ready to complete my repair. I showed up to my local dealership on 12/12. I was told that the parts needed are not actually in stock and needed to be ordered. Possibly taking up to two weeks. After pointing out the difference in what what they are telling me versus what the notice states, I was dismissed. …”
NHTSA complaint #10809875, filed 2015-12, 216,200 miles“Takata recall - while driving on a highway, there was a slow up, and I braked, but stopped right at the rear bumper of the car in front of me. However, another car was coming behind me and couldn't stop, or didn't notice that traffice had stopped. He pushed me into the car in front of me. At that moment, which was not a severe front end hit, I saw fire, an explosion, and the airbag blew out the entire dash on the passenger side, and flew to the back seat behind the driver's side. Also, the driver's side airbag deployed. Metal was flying out of the passenger side airbag in the front. …”
NHTSA complaint #11104142, filed 2018-06, 206,500 miles“Takata recall not addressed by the manufacturer in a timely manner. Recall number: 08v162 from 2008, recall status is incomplete. Leading to power windows completely immovable. Manufacturer failed to remedy these recalls in a timely manner.”
NHTSA complaint #11014888, filed 2017-08, 95,000 milesRelated service bulletins
- 10251073Jan 25, 2024DP: The subject vehicles are equipped with a front passenger airbag. A part inside the airbag could explode, shooting sharp metal fragments at vehicle occupants. This could cause…
- 10244113Aug 17, 2023TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most…
- 10217806Jul 28, 2022CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217804Jul 28, 2022CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s…
- 10190460Mar 17, 2021Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10132410Jul 20, 2017TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling…
- 10131852Mar 8, 2017Dealer Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
- 10131851Mar 8, 2017Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
- 10131961Jan 14, 2014Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury…
- 10132055Nov 4, 2013Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2012 | 4 | 80% |
| 2011 | 10 | 100% |
| 2010 | 27 | 60% |
| 2009 | 78 | 41% |
| 2008 | 6 | 16% |
| 2007 | 36 | 38% |
| 2006 | 50 | 29% |
| 2005 | 103 | 48% |
| 2004 | 35 | 25% |
| 2003 | 57 | 21% |
Other parts of the 2004 Toyota Matrix
37 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsElectrical system
9 complaintsSteering
8 complaintsBody and structure
8 complaintsFuel system
7 complaintsEngine cooling
6 complaintsTires
6 complaintsSuspension
5 complaintsBrakes
4 complaintsEngine
4 complaints
← All problems reported for the 2004 Toyota Matrix
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology