2004 Toyota Matrix Body and structure Problems
- Complaints
- 8about this part
- Share
- 6%of 138 total for the year
- Median mileage
- 35,009miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the body and structure of the 2004 Toyota Matrix, 6% of the 138 complaints for this model year. Where a mileage was given, the median is 35,009 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on interstate 88 at about 70 MPH and at mile marker 117 the hood of my car flew open and shattered my windshield. I was stuck in the fast lane of traffic because I was in a construction zone and the shoulders were blocked off. I had nowhere to go, and it was a very scary situation. The hood latch has never failed before, and the last time I had my hood open was when I had my oil changed about two months before. I had driven on the interstate many times since then, and the hood was securely latched. …”
NHTSA complaint #10265091, filed 2009-04, 96,557 miles“The front spoiler on the Matrix is constantly getting scraped up on driveways. It is too low. The only way to fix the problem is to put a whole new bumper on the car, at my cost. The spoilers are listed as a option, but where I am from it is impossible to find a xr without them installed. The car is less then a year old, and already looks bad. Who would think they would design a car that would constantly get all scraped up. It would be nice if this option was truly a option.”
NHTSA complaint #10090616, filed 2004-09, 50 miles“I purchased a 2004 Toyota Matrix on november 10, 2003. The first day I pulled into my driveway which has a slight slope, the bumper dragged on the driveway. Even going very slowly, I realized that the front end of this vehicle was entirely too low. On november 17, pulling out from a store, I noticed it was still dragging and the drive was not as much of a slope as my drive. I notified classic Toyota where I purchased the vehicle on november 17 about the problem. I went in to speak with them on november 22 since I lived an hour away. …”
NHTSA complaint #10047409, filed 2003-11, 25 miles“Metal part that window regulator attaches to came loose from driver window. Toyota claim that they replaced the bolt that passes through the metal part that came detached, and refuse to repair the problem. This failure results in the same issue underlying the recall for the bolt replacement.”
NHTSA complaint #10659134, filed 2014-11, 98,000 miles“Takata recall. I've been receiving recall notices for this vehicle for years. I have been attempting to have three issues resolved, only one of which is the takata airbag problem. I have attempted to make an appointment for the repairs at the nearest Toyota dealer to me (about a 2.5 hour-rt drive from my home) for the past year+, but I am repeatedly told that they are awaiting the part(s) for the takata airbag repair. To make things worse, I constantly receive flyers from Toyota urging me to have the repairs done asap. I would like to. …”
NHTSA complaint #11018686, filed 2017-08Related service bulletins
- 11012744Dec 6, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11012743Dec 6, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11012742Dec 6, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11012735Dec 5, 2024Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental…
- 11012727Dec 3, 2024Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding…
- 11007445Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11007444Jul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
- 11007443Jul 12, 2024Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an…
- 11006151Jul 12, 2024The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic…
- 11006150Jul 12, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
Body and structure: other model years
Other parts of the 2004 Toyota Matrix
37 complaintsAir bags
35 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
14 complaintsElectrical system
9 complaintsSteering
8 complaintsFuel system
7 complaintsEngine cooling
6 complaintsTires
6 complaintsSuspension
5 complaintsBrakes
4 complaintsEngine
4 complaints
← All problems reported for the 2004 Toyota Matrix
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology