2020 Volkswagen Atlas Cross Sport Body and structure Problems
- Complaints
- 4about this part
- Share
- 4%of 108 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the body and structure of the 2020 Volkswagen Atlas Cross Sport, 4% of the 108 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am reporting a potential safety defect involving the hood-release mechanism on my 2020 Volkswagen Atlas Cross Sport. The interior hood-release lever/latch has failed, preventing me from opening the hood through the normal release mechanism. This creates a safety concern because I cannot access the engine compartment to check essential fluids, inspect mechanical problems, perform necessary maintenance, or address potentially dangerous conditions such as overheating, leaks, or smoke. …”
NHTSA complaint #11771831, filed 2026-10“February 2025, just outside the warranty period, the hood latch had become disconnected/broken under the hood. There is a point where the two piece cable is joined under the hood and the cable breaks at this point. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehicle and no way to assess or repair the issue. Think low oil, overheating engine, no wiper fluid, fuse blown, no way to assess the issue. This is a common problem as found in internet forums. …”
NHTSA complaint #11718465, filed 2026-02“August of 2023 the vehicle was taken to Charles Maund VW in Austin Texas due to the hood latch disconnecting/breaking under the hood. November of 2024, just outside the 1 yr warranty period, the hood latch again had become disconnected/broken under the hood. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehicle and no way to assess or repair the issue. Think low oil, overheating engine, no wiper fluid, fuse blown, no way to assess the issue.”
NHTSA complaint #11630017, filed 2024-12Related service bulletins
- 11014947Feb 5, 2025Water migration under the RAPGARD® protection when vehicle arrives at dealership.
- 11010024Oct 30, 2024Lack of paint under roof
- 11008846Sep 12, 2024Wind & Water Leak Checking
- 10237418May 24, 2023This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 10232117Feb 20, 2023Strut or Shock leak assessment.
- 10225526Oct 31, 2022Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states blind spot monitoring error in…
- 10225525Oct 25, 2022Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle…
- 10220342Sep 6, 2022update to required vehicle wash shampoo.
Body and structure: other model years
Other parts of the 2020 Volkswagen Atlas Cross Sport
33 complaintsOther or unknown
25 complaintsAir bags
23 complaintsBrakes
18 complaintsForward collision avoidance
15 complaintsEngine
9 complaintsSteering
8 complaintsVehicle speed control
6 complaintsExterior lighting
5 complaintsFuel system
4 complaintsSuspension
4 complaintsTransmission and drivetrain
4 complaints
← All problems reported for the 2020 Volkswagen Atlas Cross Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology