2020 Volkswagen Atlas Cross Sport Vehicle speed control Problems
- Complaints
- 6about this part
- Share
- 6%of 108 total for the year
- Median mileage
- 425miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the vehicle speed control of the 2020 Volkswagen Atlas Cross Sport, 6% of the 108 complaints for this model year. Where a mileage was given, the median is 425 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our atlas will randomly slam on its brakes as if avoiding a collision on an empty road. The lane assist will also steer you towards obstacles (like construction barrels) and fight as your try to correct its error. Issues have all occurred while in motion traveling down a 2 or 4 lane road.”
NHTSA complaint #11352958, filed 2020-09, 250 miles“When using vehicle remote start the vehicle malfunctions with adaptive cruise control error not allowing cruise control to work or disables randomly while using cruise control. Also causing front assist to avoid crash to disable.”
NHTSA complaint #11362301, filed 2020-10, 600 miles“Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise after remote start. After months of this; the remote start will not work. Carnet told me to wait on an update to be released soon.....it has been 10 months and same story every time I call. Dealer can't get it sorted even though they replaced Carnet module twice!”
NHTSA complaint #11487768, filed 2022-10“On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she placed the car in drive. It began to accelerated rapidly even after the brakes were applied and struck a tree. Her foot was not on the accelerator. The car then rolled over onto the driver side door. A police officer in a nearby building saw the crash and said the car was probably at 30mph when it hit the tree. He and two other officers got my wife out of the car. After the car was towed away we contacted VW customer care and asked that the car be examined. …”
NHTSA complaint #11696774, filed 2025-10“on 11/18/24 Spark plug issues and misfire cylinder causing loss of power and acceleration with engine light check light on ,EPC and tire pressure. Other Issue with navigation system giving false of whereabout and wrong directions/turns. Occasional lost of power while driving on the street. Navigation system has been replaced twice but problem still continue. in 2021 and 2023.”
NHTSA complaint #11626449, filed 2024-11Vehicle speed control: other model years
Other parts of the 2020 Volkswagen Atlas Cross Sport
33 complaintsOther or unknown
25 complaintsAir bags
23 complaintsBrakes
18 complaintsForward collision avoidance
15 complaintsEngine
9 complaintsSteering
8 complaintsExterior lighting
5 complaintsFuel system
4 complaintsBody and structure
4 complaintsSuspension
4 complaintsTransmission and drivetrain
4 complaints
← All problems reported for the 2020 Volkswagen Atlas Cross Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology