2020 Volkswagen Atlas Cross Sport Other or unknown Problems
- Complaints
- 25about this part
- Share
- 23%of 108 total for the year
- Median mileage
- 2,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 25 complaints about the other or unknown of the 2020 Volkswagen Atlas Cross Sport, 23% of the 108 complaints for this model year. Where a mileage was given, the median is 2,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found nothing, then I noticed that remote start was the problem. Seem to me there should be some sort of a software update fix as it looks like there are no electric/electronic issues.”
NHTSA complaint #11350231, filed 2020-08, 2,600 miles“Steering makes creaking and noise when turning even when stopped. Dealer replaced sway bar links today via TSB. Problem not fixed, dealer test drove after fix and determined it could possibly be clockspring. Others online have similar issues, some say replacement of entire rack is required, I hope not.”
NHTSA complaint #11360947, filed 2020-09, 2,000 miles“While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read Engine start/stop error, manually restart engine. I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off.”
NHTSA complaint #11534606, filed 2023-07“I am reporting a potential safety defect involving the hood-release mechanism on my 2020 Volkswagen Atlas Cross Sport. The interior hood-release lever/latch has failed, preventing me from opening the hood through the normal release mechanism. This creates a safety concern because I cannot access the engine compartment to check essential fluids, inspect mechanical problems, perform necessary maintenance, or address potentially dangerous conditions such as overheating, leaks, or smoke. …”
NHTSA complaint #11771831, filed 2026-10“We purchased a Chicco Fit360 car seat approximately two weeks ago. During normal use, we discovered that the magnetic chest clip/latch on the 5-point harness can appear to be connected but is not always mechanically latched. If the two halves of the magnetic chest clip are brought together lightly/loosely, the magnets pull the clip together and it appears closed, but the latch can separate without pressing the release buttons. The issue appears to be with the magnetic chest clip/chest latch portion of the harness system. …”
NHTSA complaint #11742314, filed 2026-06Related service bulletins
- 11038143Sep 9, 2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11036868Aug 6, 2026Permission to change Daily Order upgraded to RED Order
- 11036870Aug 4, 2026Differences between a leak and seepage
- 11033527May 19, 2026Difference between Component fluid leakage and seepage
- 11030841Mar 25, 2026Safety Related Inquiry and Reporting
- 11030838Mar 19, 2026Damage Inspection of Park assist sensors
- 11030828Mar 5, 2026Paint color and/or finish of the engine compartment may not match the exterior paint color
- 11026185Nov 17, 2025Replace Door Lock and Cap.
- 11025442Oct 6, 2025GFF Requirements regardless of concern plus System flush requirement
- 11021376Jul 16, 2025How to activate CAR NET including additional diagnostics
Other or unknown: other model years
Other parts of the 2020 Volkswagen Atlas Cross Sport
33 complaintsAir bags
23 complaintsBrakes
18 complaintsForward collision avoidance
15 complaintsEngine
9 complaintsSteering
8 complaintsVehicle speed control
6 complaintsExterior lighting
5 complaintsFuel system
4 complaintsBody and structure
4 complaintsSuspension
4 complaintsTransmission and drivetrain
4 complaints
← All problems reported for the 2020 Volkswagen Atlas Cross Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology