2020 Volkswagen Atlas Cross Sport Steering Problems
- Complaints
- 8about this part
- Share
- 7%of 108 total for the year
- Median mileage
- 2,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the steering of the 2020 Volkswagen Atlas Cross Sport, 7% of the 108 complaints for this model year. Where a mileage was given, the median is 2,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Steering makes creaking and noise when turning even when stopped. Dealer replaced sway bar links today via TSB. Problem not fixed, dealer test drove after fix and determined it could possibly be clockspring. Others online have similar issues, some say replacement of entire rack is required, I hope not.”
NHTSA complaint #11360947, filed 2020-09, 2,000 miles“Persistent noise when turning steering wheel to the left, loud clicking more so when vehicle is stopped. Video evidence presented to dealer after it had been in to the shop once before and it was determined faulty steering rack,”
NHTSA complaint #11366143, filed 2020-10, 2,000 miles“For the second time since purchase 6/2020 we are taking the car in for suspected steering rack issues. We have already had the steering rack replaced, we have clunking/clicking when turning when we turn the wheel to the left. VW to address the issue next week”
NHTSA complaint #11430536, filed 2021-08“Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least 3 times. I have called the local Volkswagen dealership since my lease is up in a few weeks and they will not take the truck if it isn't running. They advise to have it towed to the dealership to diagnose and give an estimate of the cost to get this fixed. …”
NHTSA complaint #11639317, filed 2025-01“steering went out completly and the SUV shut off in the middle of the street. had to restart car to get it home. SUV shut off in the middle of a turn. Had the SUV checked at dealership and they found a bad steering unit. I had the SUV in 3 times with the complaint and they found nothing until the warranty ran out. Neillo VW checked it in 2020,2021,2023 and say they found nothing,”
NHTSA complaint #11762785, filed 2026-09Related recalls
- 20V712000Nov 17, 2020DO NOT DRIVEVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may…Covers: Volkswagen Atlas Cross Sport 2020–2021, Atlas 2021
- 21V026000Jan 27, 2021Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may…Covers: Volkswagen Atlas Cross Sport 2020–2021, Atlas 2021
Related service bulletins
- 11028492Jan 20, 2026Assessment of Damage to steering wheel leather
- 11018934May 22, 2025Using Alignment Sheet Submission Form
Steering: other model years
Other parts of the 2020 Volkswagen Atlas Cross Sport
33 complaintsOther or unknown
25 complaintsAir bags
23 complaintsBrakes
18 complaintsForward collision avoidance
15 complaintsEngine
9 complaintsVehicle speed control
6 complaintsExterior lighting
5 complaintsFuel system
4 complaintsBody and structure
4 complaintsSuspension
4 complaintsTransmission and drivetrain
4 complaints
← All problems reported for the 2020 Volkswagen Atlas Cross Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology