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SteeringPart report

2013 BMW 328I Steering Problems

Complaints
8about this part
Share
3%of 257 total for the year
Median mileage
61,400miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the steering of the 2013 BMW 328I, 3% of the 257 complaints for this model year. Where a mileage was given, the median is 61,400 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“After the vehicle had been driving for about two hours I drove onto a highway. As the vehicle approached speeds over 65 MPH the steering wheel became notchy almost as if it was jumping from 15-20 degrees but not smooth. It became incredibly difficult to drive and change lanes. It seemed almost like an electrical problem and not mechanical. Once I exited the highway and went below 40mph the steering returned back to normal smooth operation.”

NHTSA complaint #11383616, filed 2020-12, 102,000 miles

“Failure of electrical assist power steering (eps) while vehicle stationary - 2013 Bmw 328I, 89,500 miles upon startup, while turning steering whell tomove car, steering system emitted whining noise, bangs and thumps, then high pitched whine. All power steering was lost, and car had to be towed to Bmw dealer. Diagnosis was mechanical failure of bolts holding power steering box to the steering rack, thus causing damage to both components. Damage required entire steering system to be replaced at $5k+ cost. …”

NHTSA complaint #11288471, filed 2019-12, 89,500 miles

“The car now has approximately 50,000 miles on it. The steering wheel has increasingly deteriorated, becoming very sloppy and eventually LED to a knock in the steering wheel rack. It is well documented in hundreds of online chats, videos and forums, that Bmw has been changing the entire rack. They have recently released a kit with and upgraded bushing to repair the rack, thus acknowledging a common issue due to a failing thrust arm bushing. The original bushing is plastic and smooth, the new bushing is metal and rigid.”

NHTSA complaint #11289926, filed 2019-12, 49,100 miles

“At stop light, warning on the dashboard drive moderately, increased steering effort required. Consult service center. The steering was very tough to rotate and it created panic. After a couple of hours, restarted car and the steering was more manageable. Dealer came back suggesting the car needs reprogramming and despite under Bmw platinum extended warranty 236 usd was charged . Should have been covered or an outright recall instead of charging as if it is a feature. I would request NHTSA to look into the matter and make Bmw responsible for such mistakes instead of consumer paying. …”

NHTSA complaint #11175132, filed 2019-02, 60,800 miles

“While driving on a freeway, I get this warning on the dashboard drive moderately, increased steering effort required. Consult service center. The steering was very tough to rotate and it created panic. I pulled to the nearest parking lot and stopped. After a couple of hours, the steering was more manageable. I decided to drive to Bmw dealer for diagnostic and repair of the car. After a day of testing, the dealer came back suggesting the car needs a software update and will cost 600 usd. …”

NHTSA complaint #11067288, filed 2018-02

Related service bulletins

Steering: other model years

YearComplaintsShare of year
201635%
201511%
201453%
201383%
201222%
2011102%
201011%
200995%
200873%
20075614%
199911%
199814%
199714%

Other parts of the 2013 BMW 328I

Engine
92 complaints
Electrical system
61 complaints
Engine cooling
44 complaints
Air bags
39 complaints
Brakes
31 complaints
Transmission and drivetrain
23 complaints
Fuel system
20 complaints
Other or unknown
19 complaints
Seat belts
10 complaints
Body and structure
8 complaints
Electronic stability control
6 complaints
Exterior lighting
6 complaints

← All problems reported for the 2013 BMW 328I

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology