2013 BMW 328I Steering Problems
- Complaints
- 8about this part
- Share
- 3%of 257 total for the year
- Median mileage
- 61,400miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the steering of the 2013 BMW 328I, 3% of the 257 complaints for this model year. Where a mileage was given, the median is 61,400 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After the vehicle had been driving for about two hours I drove onto a highway. As the vehicle approached speeds over 65 MPH the steering wheel became notchy almost as if it was jumping from 15-20 degrees but not smooth. It became incredibly difficult to drive and change lanes. It seemed almost like an electrical problem and not mechanical. Once I exited the highway and went below 40mph the steering returned back to normal smooth operation.”
NHTSA complaint #11383616, filed 2020-12, 102,000 miles“Failure of electrical assist power steering (eps) while vehicle stationary - 2013 Bmw 328I, 89,500 miles upon startup, while turning steering whell tomove car, steering system emitted whining noise, bangs and thumps, then high pitched whine. All power steering was lost, and car had to be towed to Bmw dealer. Diagnosis was mechanical failure of bolts holding power steering box to the steering rack, thus causing damage to both components. Damage required entire steering system to be replaced at $5k+ cost. …”
NHTSA complaint #11288471, filed 2019-12, 89,500 miles“The car now has approximately 50,000 miles on it. The steering wheel has increasingly deteriorated, becoming very sloppy and eventually LED to a knock in the steering wheel rack. It is well documented in hundreds of online chats, videos and forums, that Bmw has been changing the entire rack. They have recently released a kit with and upgraded bushing to repair the rack, thus acknowledging a common issue due to a failing thrust arm bushing. The original bushing is plastic and smooth, the new bushing is metal and rigid.”
NHTSA complaint #11289926, filed 2019-12, 49,100 miles“At stop light, warning on the dashboard drive moderately, increased steering effort required. Consult service center. The steering was very tough to rotate and it created panic. After a couple of hours, restarted car and the steering was more manageable. Dealer came back suggesting the car needs reprogramming and despite under Bmw platinum extended warranty 236 usd was charged . Should have been covered or an outright recall instead of charging as if it is a feature. I would request NHTSA to look into the matter and make Bmw responsible for such mistakes instead of consumer paying. …”
NHTSA complaint #11175132, filed 2019-02, 60,800 miles“While driving on a freeway, I get this warning on the dashboard drive moderately, increased steering effort required. Consult service center. The steering was very tough to rotate and it created panic. I pulled to the nearest parking lot and stopped. After a couple of hours, the steering was more manageable. I decided to drive to Bmw dealer for diagnostic and repair of the car. After a day of testing, the dealer came back suggesting the car needs a software update and will cost 600 usd. …”
NHTSA complaint #11067288, filed 2018-02Related service bulletins
- 10203340Sep 1, 2021Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
- 10200238Jun 1, 2021Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
- 10194296Apr 1, 2021Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking…
- 10177616Jun 1, 2020EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the steering wheel and/or there is limited power steering assist…
- 10176357May 1, 2020EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS - LTD WTY EXT TO 10 YRS/120000 MILES: There are front end noises when turning the steering wheel and/or there is limited power steering…
- 10166230Sep 1, 2019THUMPING NOISE FROM FRONT AXLE WHILE STEERING: A "thumping" noise is heard from the front axle area during slow speed steering.
- 10166227Sep 1, 2019Eps steering gear for certain vehicles: electric motor mounting bolts - limited warranty extension to 10 years/120000 mileage.
- 10165282Aug 1, 2019SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable…
- 10159122Mar 1, 2019STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering…
- 10153751Jan 1, 2019SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 5% |
| 2015 | 1 | 1% |
| 2014 | 5 | 3% |
| 2013 | 8 | 3% |
| 2012 | 2 | 2% |
| 2011 | 10 | 2% |
| 2010 | 1 | 1% |
| 2009 | 9 | 5% |
| 2008 | 7 | 3% |
| 2007 | 56 | 14% |
| 1999 | 1 | 1% |
| 1998 | 1 | 4% |
| 1997 | 1 | 4% |
Other parts of the 2013 BMW 328I
92 complaintsElectrical system
61 complaintsEngine cooling
44 complaintsAir bags
39 complaintsBrakes
31 complaintsTransmission and drivetrain
23 complaintsFuel system
20 complaintsOther or unknown
19 complaintsSeat belts
10 complaintsBody and structure
8 complaintsElectronic stability control
6 complaintsExterior lighting
6 complaints
← All problems reported for the 2013 BMW 328I
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology