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Air bagsPart report

2021 Chevrolet Suburban Air bags Problems

Complaints
6about this part
Share
3%of 205 total for the year
Median mileage
9,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the air bags of the 2021 Chevrolet Suburban, 3% of the 205 complaints for this model year. Where a mileage was given, the median is 9,500 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was involved in a 40 MPH frontal impact collision with another vehicle. The initial impact occurred on the driver side front corner of the vehicle. During the initial collision me head swung sideway striking the b post window area and knocked me unconscious for a short time. I then t-boned a truck and finally came to rest against another vehicle. At no time did my airbags (front or side) deploy. Nor has my vehicle even registered that I was involved in a collision. I required medical attention and was transport to the hospital. After examination and scanning/xrays, etc. …”

NHTSA complaint #11416063, filed 2021-05, 9,500 miles

“I was sold a vehicle from a dealership in Green Bay Wisconsin under the impression all safety regulations were met. The day I drove it off the lot, I had issues with the back drivers' door, making wind noise. I had messaged the salesman, he stated it may have been the door seal. Days went by, it wasn't sitting well with me, I made an appointment with a local body shop in. regard's to the door and suspicion of something not right. …”

NHTSA complaint #11623927, filed 2024-11

“A warning message appeared on my 2021 Chevy Suburban dashboard that says Service Safety Restraint System . This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB PIT5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the Chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.”

NHTSA complaint #11601501, filed 2024-07

“Safety Defect Complaint Vehicle Equipment: - Anti-lock Brakes - Full Front Air Bag - Passive Disabling Anti-theft Device Introduction: I am the registered owner and primary driver of a 2021 Chevrolet Suburban. I am filing this safety complaint regarding a serious system malfunction that occurred during an accident in 2023, resulting in injury to myself and my daughter. As a responsible vehicle owner who has maintained this vehicle according to manufacturer specifications since its purchase on July 21, 2021, I am deeply concerned about the safety implications of this incident. …”

NHTSA complaint #11658176, filed 2025-05

“SERVICE SAFETY RESTRAINT SYSTEM message will often and randomly display, stay illuminated for random lengths of time, and then clear. Dealer Service centers are not taking the random/intermittent fault of the Safety Restraint System seriously. Passengers are at risk (unknow severity, assume the worst) due to a Faulty Safety Restraint System.”

NHTSA complaint #11506057, filed 2023-02

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202412%
202322%
202243%
202163%
202025%
201923%
201845%
201743%
201663%
2015113%
20141525%
20132824%
20122525%
20116645%
20105244%
20093836%
20089645%
200714650%
2006313%
2005108%
2004136%
2003186%
2002124%
2001205%
200072%
1999142%
199842%
199782%
1996164%
1995184%
199211%

Other parts of the 2021 Chevrolet Suburban

Engine
91 complaints
Transmission and drivetrain
39 complaints
Fuel system
32 complaints
Electrical system
20 complaints
Other or unknown
15 complaints
Engine cooling
11 complaints
Forward collision avoidance
11 complaints
Brakes
9 complaints
Exterior lighting
7 complaints
Seat belts
7 complaints
Wheels
4 complaints
Lane departure
3 complaints

← All problems reported for the 2021 Chevrolet Suburban

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology