2017 Chrysler 300 Problems

What owners report

Most complaints about this model year center on the Uconnect 8.4 touchscreen in the center console: owners describe the display delaminating and the screen then registering touches on its own, which affects radio, climate, navigation and backup camera functions. Separately, a notable group of owners report interior door panels pulling away from the door frame, and a smaller number describe fuel smell or leakage after filling the tank. Reported mileages vary widely, from a few thousand miles to well over 80,000.

1. 1
   Electrical system

   Uconnect touchscreen delamination and ghost touches

   • 31 complaints (38%)
   • median 51,500 mi at 3.8 yrs old (6 state mileage, few)
   • filed 2017–2024

   Owners describe the 8.4-inch center screen separating or bubbling at the edges and then responding to phantom presses, so the radio changes stations, the climate settings move, navigation opens on its own, calls are placed from the contact list, and the backup camera image flickers or stays on. Because the same unit controls heating and cooling and the camera, several owners say they lost control of those functions while driving. Complaints describe replacement screens being quoted or installed, and in some cases the new screen later showing the same separation; the radio software updates mentioned in service bulletins did not address the screen layer itself. Reported across a wide range of miles, from roughly 22,000 up to about 90,000, and more often on vehicles several years old.

   7 related service bulletins

   What to check: With the car running, look closely at the edges of the center screen for a lighter ring or lifting glass, and press buttons to confirm they respond normally. Ask whether the radio or screen has been replaced and keep a record of the part installed.

   2 excerpts from owner complaints in NHTSA records

   “I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. …”

   NHTSA complaint #11574363, filed 2024-02

   “My UConnect system periodically goes berserk and the radio changes from FM to AM, flashing on the screen between the radio and navigation system. Bluetooth won't work. My heat control settings do what they want. My backup camera sometimes stays on. The whole system sometimes shuts down than comes back on. The back up camera issue started about a year ago and is sporadic. The radio/navigation/heating issues just started about a month ago. This too is sporadic. I never know when it is going to happen. It is extremely distracting!!!! …”

   NHTSA complaint #11556358, filed 2023-11
2. 2
   Body and structure

   Interior door panels separating from the door frame

   • 13 complaints (16%)
   • median 40,500 mi at 4.0 yrs old (8 state mileage, few)
   • filed 2020–2025

   Owners report the interior door trim pulling away and warping along the window line, on one or several doors. In some complaints the panel interferes with the door handle or latch, and owners say the door must be pulled harder to close; others note the trim sits close to the window glass. Dealers are described as acknowledging the panel needs replacement, with heat and sun exposure cited as a cause in at least one case, and coverage or repair is often not completed. Mostly reported between about 25,000 and 67,000 miles, on vehicles a few years old and often in warm climates.

   7 related service bulletins

   What to check: Open and close each door and check along the top edge of the interior trim for lifting, warping or gaps near the window glass; confirm the door latches and locks work smoothly.

   2 excerpts from owner complaints in NHTSA records

   “My door panels on my 17 300 are warped and you have to slam the door to make sure they close and they pose a risk of the side airbags not to deploy and effect the flow of air from the heat and a/c”

   NHTSA complaint #11425729, filed 2021-07

   “I am experiencing a know defect in Chrysler vehicles where the interior door panels are separating and warping at the window line. This can cause the side airbags to not deploy correctly and may interfere with the operation of the door locks.”

   NHTSA complaint #11365254, filed 2020-10, 57,862 miles

Buying note. Check the center touchscreen carefully for edge separation and self-pressing buttons, since that is the most common complaint and a replacement is the usual remedy. Also inspect interior door trim and, on all-wheel-drive cars, confirm the front driveshaft recall has been done.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.