1997 Chrysler Town And Country Suspension Problems
- Complaints
- 18about this part
- Share
- 5%of 388 total for the year
- Median mileage
- 101,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 18 complaints about the suspension of the 1997 Chrysler Town And Country, 5% of the 388 complaints for this model year. Where a mileage was given, the median is 101,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I feel there is a defect in the 1997 Chrysler mini van shock tower. I brought my car in to be looked at because it was riding rough in the front end. The dealership replaced the struts 7/13/04 at 107,819 miles. On 11/19/04 I had the front end realigned at, because it wasn't handling poorly. They found it very dangerous, the left front strut lower mount bolts were loose/causing strut to pop in knuckle mount and both bolts were loose. …”
NHTSA complaint #10231019, filed 2008-06, 170,780 miles“The strut housing on my 1997 Chrysler town&country are both rusting and will soon render my van inoperatable. The passenger side is the worst and there both getting worse. I will be in danger if I continue to drive it.”
NHTSA complaint #10360316, filed 2010-10, 130,000 miles“Went in for oil change to casey auto asked for a free inspection of vheicle. They found the strut tower corrosion perforation on one side the other is perfect. They explained that this was very dangerous ,if the strut goes through the front side would drop. They explained there was a service bulletion on this and without any hesitation I went to Chrysler who took my information , explanin that I was not in any danger they have seen worse and told me I would be notified. …”
NHTSA complaint #10072766, filed 2004-05, 71,000 miles“Auto in generally very good condition, with 110000 miles on odometer. I bought from Chrysler dealer in 2004 with 90000 miles on odometer. I noted a fairly sudden friction in the steering (I.e. Slow to return to center after a turn). Entered a parking lot to inspect, stopped, then turned the wheel to enter a parking space and the left ball joint broke (was not moving). Repair shop (not the dealership) replaced the permanently lubricated original joint with after-market part which includes a grease fitting for future lubrication. …”
NHTSA complaint #10164005, filed 2006-07, 110,000 miles“There is a technical service bulletin issued by Chrysler on oct. 14,2002 (TSB 23-044-02) on the problem and it covers all minivans build from 1996 until 2000. My 1997 Chrysler Town And Country mini van has rusting front strut tower assembly's . My mechanic that if this condition is left as is , it will result in the front struts failing by premature failure of the chassis to hold them in place. This will result in the loss of steering . This could easily lead to an immediate accident. This is a know defect for 1996 to 2000 mini vans. …”
NHTSA complaint #10162820, filed 2006-07, 85,000 milesSuspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 2 | 0% |
| 2015 | 6 | 2% |
| 2014 | 3 | 0% |
| 2013 | 2 | 0% |
| 2012 | 7 | 1% |
| 2011 | 8 | 1% |
| 2010 | 10 | 1% |
| 2009 | 4 | 1% |
| 2008 | 25 | 1% |
| 2007 | 4 | 2% |
| 2006 | 8 | 2% |
| 2005 | 25 | 3% |
| 2004 | 7 | 4% |
| 2003 | 11 | 4% |
| 2002 | 17 | 4% |
| 2001 | 29 | 6% |
| 2000 | 22 | 7% |
| 1999 | 32 | 9% |
| 1998 | 18 | 6% |
| 1997 | 18 | 5% |
| 1996 | 38 | 4% |
| 1995 | 3 | 5% |
| 1994 | 4 | 3% |
| 1993 | 3 | 1% |
| 1992 | 2 | 1% |
Other parts of the 1997 Chrysler Town And Country
84 complaintsElectrical system
78 complaintsEngine cooling
52 complaintsBrakes
46 complaintsTransmission and drivetrain
42 complaintsVehicle speed control
38 complaintsVisibility (wipers, defrost, mirrors)
35 complaintsSteering
29 complaintsFuel system
22 complaintsExterior lighting
14 complaintsBody and structure
14 complaintsOther or unknown
11 complaints
← All problems reported for the 1997 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology