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Air bagsPart report

1997 Chrysler Town And Country Air bags Problems

Complaints
84about this part
Share
22%of 388 total for the year
Median mileage
103,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 84 complaints about the air bags of the 1997 Chrysler Town And Country, 22% of the 388 complaints for this model year. Where a mileage was given, the median is 103,000 miles. 7 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will I have to pay for them? Parts listed under recall were rc-j25-09 emissions recall j25 mopar value line catalytic converters my car failed for emissions problems b24-clockspring safety recall - lifetime warranty 895- safety recall fuel rail seals.”

NHTSA complaint #10475511, filed 2012-09, 195,045 miles

“This defect effects air bag and horn at the same time. This is a safety issue. We can not count on the air bag to work nor the horn to function in an emergency. I think its quite unusual that both are not functioning. Thank you for your concern and attention. Ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**765869”

NHTSA complaint #10007341, filed 2002-08, 131,564 miles

“Purchased as used vehicle with the premium warranty offered by dealer. Air bag light remains on, warning horn does not work and cruise control is inoperative. Took the vehicle to Chrysler dealer this morning and seemed to me the other three customers at the counter had the same complaint all echoed my problem. While discussing it another customer chimed in I had mine fixed last week- under warranty. Got called 2 hours later to inform me it needed the clock spring replaced to the tune of $227.60. Would like to get all or some of this back and a warranty on repair. …”

NHTSA complaint #10007056, filed 2002-06, 73,850 miles

“Chrysler lxi minivan -- 1997 -- airbag, horn failure [clockspring?] -- reported by many as a common issue. Car has about 52,000 miles. Engine was replaced (short block) at 13,000 miles.”

NHTSA complaint #10183176, filed 2007-02, 52,000 miles

“Request reimbursement for numerous multi-function switch replacements. The problem caused the turn signals and horn to work intermittently, also the windshield wipers turned on by themselves. By the fourth failure the consumer took the vehicle to an independent car center and the problem was diagnosed as a broken clockspring. After two years of the ongoing problem and asking if there was a recall, the consumer then discovered there was a recall on the clockspring.”

NHTSA complaint #10072113, filed 2004-05, 38,928 miles

Related recalls

Air bags: other model years

YearComplaintsShare of year
2016163%
20153910%
20147612%
2013507%
2012183%
2011243%
201026917%
200919127%
200837519%
2007157%
20066114%
200515318%
2004148%
20032510%
20026717%
20017216%
20003010%
19995916%
19984515%
19978422%
199612413%
199559%
1994149%
199310%
199211%
199114%

Other parts of the 1997 Chrysler Town And Country

Electrical system
78 complaints
Engine cooling
52 complaints
Brakes
46 complaints
Transmission and drivetrain
42 complaints
Vehicle speed control
38 complaints
Visibility (wipers, defrost, mirrors)
35 complaints
Steering
29 complaints
Fuel system
22 complaints
Suspension
18 complaints
Exterior lighting
14 complaints
Body and structure
14 complaints
Other or unknown
11 complaints

← All problems reported for the 1997 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology