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Air bagsPart report

2015 Chrysler Town And Country Air bags Problems

Complaints
39about this part
Share
10%of 383 total for the year
Median mileage
68,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 39 complaints about the air bags of the 2015 Chrysler Town And Country, 10% of the 383 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 9 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My vehicle was struck on the rear passenger door by another vehicle traveling roughly 45-50mph, my vehicle was traveling roughly 25-30mph on a city street. My vehicle sustained major damage, including the back window shattering and glass shards filling the car. None of the airbags deployed. As a result, I had cuts from glass, as well as a concussion.”

NHTSA complaint #11320457, filed 2020-04, 99,950 miles

“Passenger front headrest exploded while stationary. We were at a stop light, there was no accident or impact. It cannot be reset and needs to be replaced. I do not feel like we should have to pay out of pocket when this is a common issue and a safety issue.”

NHTSA complaint #11365551, filed 2020-10, 45,000 miles

“We were in the van that the passenger front headrest just shot out and almost hit my wife in the head. Took to the dealer and found they wanted over 800 for a new headrest. I feel like this is a safety issue that should be addressed.”

NHTSA complaint #11348630, filed 2020-08, 151,000 miles

“While riding in the passenger seat of my vehicle the ' headrest restraint system' inappropriately out of nowhere deployed while the vehicle was moving but was never in an accident. The headrest forcefully hit me in the neck and back of the head.”

NHTSA complaint #11101689, filed 2018-06, 72,000 miles

“On july 10, 2018, at approximately 1:43 pm, I pulled into a parking space at the sam's club on youngerman circle in jacksonville, fl and put my 2015 Chrysler town & country into park. I went in my pocket to pull out my shopping list and then heard a loud pop and felt something hit the back of my head. I exited my vehicle and looked to see that my headrest had basically exploded apart for no apparent reason. I contacted my local Chrysler dodge dealership and they advised that this was not under warranty or recall. …”

NHTSA complaint #11197232, filed 2019-04, 79,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2016163%
20153910%
20147612%
2013507%
2012183%
2011243%
201026917%
200919127%
200837519%
2007157%
20066114%
200515318%
2004148%
20032510%
20026717%
20017216%
20003010%
19995916%
19984515%
19978422%
199612413%
199559%
1994149%
199310%
199211%
199114%

Other parts of the 2015 Chrysler Town And Country

Transmission and drivetrain
113 complaints
Seats
80 complaints
Engine
63 complaints
Electrical system
62 complaints
Other or unknown
42 complaints
Vehicle speed control
18 complaints
Body and structure
17 complaints
Steering
13 complaints
Brakes
11 complaints
Visibility (wipers, defrost, mirrors)
9 complaints
Fuel system
8 complaints
Seat belts
7 complaints

← All problems reported for the 2015 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology