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Air bagsPart report

2012 Chrysler Town And Country Air bags Problems

Complaints
18about this part
Share
3%of 634 total for the year
Median mileage
79,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 18 complaints about the air bags of the 2012 Chrysler Town And Country, 3% of the 634 complaints for this model year. Where a mileage was given, the median is 79,500 miles. 5 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,I will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.”

NHTSA complaint #10968223, filed 2017-03, 79,000 miles

“I recently purchased a used 2012 (09/11 production date) Chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat. At their recommendation I took the van to the local Chrysler/jeep/ram dealer to be checked. …”

NHTSA complaint #10864374, filed 2016-05, 63,424 miles

“The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.”

NHTSA complaint #11143778, filed 2018-10, 155,000 miles

“2012 Chrysler Town And Country complaint 2/2 vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed. The lights would kill the battery despite being left in off position. The vehicle currently was taken to the store for the change of a tipm due to smelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. …”

NHTSA complaint #11320220, filed 2020-04, 150,000 miles

“I got into a car accident hit from side my car sustained over 5,000 of damage my children and I were in the car at the time the airbags did not deploy. I reported this to Chrysler they just advised me to go to dealer to have airbags checked. Never offered to do any further inquiry. Currently, my van starts at times and at others does not my new battery which was costly continues to be drained I called Chrysler they said it would cost 145. Just to diagnose the problem I don't have that kind of money available to check the car I said to the service dept. …”

NHTSA complaint #10864051, filed 2016-05

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2016163%
20153910%
20147612%
2013507%
2012183%
2011243%
201026917%
200919127%
200837519%
2007157%
20066114%
200515318%
2004148%
20032510%
20026717%
20017216%
20003010%
19995916%
19984515%
19978422%
199612413%
199559%
1994149%
199310%
199211%
199114%

Other parts of the 2012 Chrysler Town And Country

Electrical system
395 complaints
Engine
100 complaints
Fuel system
58 complaints
Other or unknown
58 complaints
Transmission and drivetrain
36 complaints
Body and structure
33 complaints
Visibility (wipers, defrost, mirrors)
25 complaints
Brakes
23 complaints
Exterior lighting
17 complaints
Steering
16 complaints
Seats
12 complaints
Vehicle speed control
12 complaints

← All problems reported for the 2012 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology