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SteeringPart report

2012 Chrysler Town And Country Steering Problems

Complaints
16about this part
Share
3%of 634 total for the year
Median mileage
53,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 16 complaints about the steering of the 2012 Chrysler Town And Country, 3% of the 634 complaints for this model year. Where a mileage was given, the median is 53,500 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,I will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.”

NHTSA complaint #10968223, filed 2017-03, 79,000 miles

“The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.”

NHTSA complaint #11143778, filed 2018-10, 155,000 miles

“Steering wheel did not properly function with the front wheel axel causing a accident on 8/23/2014, it was difficult steering on right turns and left and the vehicle would have wide turns.”

NHTSA complaint #10650451, filed 2014-10, 23,864 miles

“When driving the vehicle this morning at approximately 7 a.m. Period on major road in lake orion michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly chevrolet in lapeer michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.”

NHTSA complaint #10969182, filed 2017-03, 43,000 miles

“The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous”

NHTSA complaint #11677903, filed 2025-08

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2016112%
2015133%
2014223%
2013264%
2012163%
2011213%
20101288%
2009365%
2008955%
2007209%
200611026%
200512114%
20042213%
20035221%
20027619%
20015211%
2000258%
1999257%
19983010%
1997297%
1996748%
199547%
199485%
1993115%
199275%
199114%

Other parts of the 2012 Chrysler Town And Country

Electrical system
395 complaints
Engine
100 complaints
Fuel system
58 complaints
Other or unknown
58 complaints
Transmission and drivetrain
36 complaints
Body and structure
33 complaints
Visibility (wipers, defrost, mirrors)
25 complaints
Brakes
23 complaints
Air bags
18 complaints
Exterior lighting
17 complaints
Seats
12 complaints
Vehicle speed control
12 complaints

← All problems reported for the 2012 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology