2016 Chrysler Town And Country Steering Problems
- Complaints
- 11about this part
- Share
- 2%of 527 total for the year
- Median mileage
- 61,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the steering of the 2016 Chrysler Town And Country, 2% of the 527 complaints for this model year. Where a mileage was given, the median is 61,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We had just turned into our subdivision and all the lights in the dash illuminated, the windshield wipers turned on and then while driving down the road the engine shut off. We were traveling at a low speed so when the van came to a stop we were able to restart it. The dealership didn't sound to concerned and are going to look at the van on thursday. I'm extremely disappointed with their response as this could have easily happened with my kids in the car when it was traveling at a higher rate of speed.”
NHTSA complaint #10970079, filed 2017-04, 24,000 miles“I purchased a certified pre owned vehicle from russel westbrook dodge, Chrysler, jeep. I have discovered that they make repairs and adjustments to vehicles without notating the system. This also does not allow customers to make informed decisions about their purchase. The sliding doors on both sides of the van are not functioning. You can not open the doors manually or with the remote. Vehicle was stationary. -safety hazard the steering wheel locks while the vehicle is in motion. This happened to me while I was on the freeway. Very scary. …”
NHTSA complaint #11231968, filed 2019-07, 75,000 miles“On august 15, 2017, while driving up a highway incline, the vehicle lost power, power steering and power brakes. I was approaching a stop light about an eigth mile away so I allowed the vehicle to coast, forceably steering it through a slight curve and then braking. When I stopped, I put the gear selector into park and then restarted the vehicle. I called my local Chrysler dealer the next morning. They stated that because there was no check engine light and unless it happened again while they were driving it they would be unable to know what had occurred or what was wrong. …”
NHTSA complaint #11047478, filed 2017-11, 15,000 miles“While driving today the vehicle stopped shifting and the check engine light turned on. When I pressed the gas pedal the RPM gauge would go to 4 or 5 but the vehicle wouldn’t move initially. It jolted forward after a few seconds of pressing the gas. Because I had my children in the vehicle, I slowly drove to the garage I see regularly. They checked the code and with that revealed it was something to do with the transmission fluid pressure and the power steering pump.”
NHTSA complaint #11539025, filed 2023-08“My steering went completely out. I took it in to the dealership and they replace the power steering pump, said that was not it and replaced the rack. I got it back, and the pump was loud, was clicking when turning, and steering was still moderately unresponsive. They said they would order another power steering pump and go from there. They replaced the pump after several months, and said they drove it with no issues. It is still unresponsive, and will occasionally jerk in one direction when trying to go straight. I am afraid me or someone else will get hurt in an accident with it one day. …”
NHTSA complaint #11523810, filed 2023-05Related service bulletins
- 10221192Apr 10, 2021Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components…
- 10181504Sep 9, 2020Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and…
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
- 10224681Aug 2, 2017Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose…
- 10096410Oct 7, 2016Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. This sb notifies the technicians…
- 10084322Oct 7, 2016Oem torque specifications for the steering shaft have been identified and are now being used in the installation of the vmi steering extension. This sb notifies the technicians…
- 10219789Apr 27, 2016Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
- 10138973Apr 27, 2016Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
- 10076271Apr 27, 2016Steering Wheel Off Center-Front Suspension The customer may describe the steering wheel is off center Test drive the vehicle as is before making any changes to confirm the…
- 10076143Apr 27, 2016Steering Wheel Off Center The customer may describe the steering wheel is off center
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 11 | 2% |
| 2015 | 13 | 3% |
| 2014 | 22 | 3% |
| 2013 | 26 | 4% |
| 2012 | 16 | 3% |
| 2011 | 21 | 3% |
| 2010 | 128 | 8% |
| 2009 | 36 | 5% |
| 2008 | 95 | 5% |
| 2007 | 20 | 9% |
| 2006 | 110 | 26% |
| 2005 | 121 | 14% |
| 2004 | 22 | 13% |
| 2003 | 52 | 21% |
| 2002 | 76 | 19% |
| 2001 | 52 | 11% |
| 2000 | 25 | 8% |
| 1999 | 25 | 7% |
| 1998 | 30 | 10% |
| 1997 | 29 | 7% |
| 1996 | 74 | 8% |
| 1995 | 4 | 7% |
| 1994 | 8 | 5% |
| 1993 | 11 | 5% |
| 1992 | 7 | 5% |
| 1991 | 1 | 4% |
Other parts of the 2016 Chrysler Town And Country
187 complaintsOther or unknown
111 complaintsElectrical system
107 complaintsBody and structure
75 complaintsEngine
69 complaintsSeats
23 complaintsAir bags
16 complaintsLatches, locks and linkages
16 complaintsVehicle speed control
14 complaintsFuel system
9 complaintsBrakes
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2016 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology