2016 Chrysler Town And Country Seats Problems
- Complaints
- 23about this part
- Share
- 4%of 527 total for the year
- Median mileage
- 64,282miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 23 complaints about the seats of the 2016 Chrysler Town And Country, 4% of the 527 complaints for this model year. Where a mileage was given, the median is 64,282 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Passenger side, 2nd row seat, does not fully release from anchor to allow 3rd row passengers to exit car. Top part of seat folds down, but bottom part stays anchored to car. Seems like cable issue.”
NHTSA complaint #11327116, filed 2020-06, 58,000 miles“The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has not been inspected but I have pictures”
NHTSA complaint #11767262, filed 2026-09“Head rest on passenger front seat deployed/malfunctioned unexpectedly. Yes it is available for inspection. It could have hit my husband in the head as he was entering the vehicle. Now I am concerned the same malfunction may happen on drivers side while vehicle is being driven. No no no warning were given”
NHTSA complaint #11674076, filed 2025-07“The middle seat (driver side) was sitting properly, it clicked into place and wasn’t folded for months. It suddenly decided to fold on my child while we were driving. It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van”
NHTSA complaint #11646386, filed 2025-03“I was in my car's passenger seat and my partner was driving when the passenger head rest deployed. We were not in an accident and were traveling slowly in traffic. Had I not been leaning forward my neck may have been injured. I called the dealer and am taking the van in Monday. There were no warning systems activated”
NHTSA complaint #11433449, filed 2021-09Related recalls
- 16V300000May 16, 2016Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March…Covers: Chrysler Town And Country 2016, Dodge Grand Caravan 2016
Related service bulletins
- 11010954Nov 27, 2024Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the…
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10224077Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 4% |
| 2015 | 80 | 21% |
| 2014 | 94 | 15% |
| 2013 | 58 | 9% |
| 2012 | 12 | 2% |
| 2011 | 9 | 1% |
| 2010 | 9 | 1% |
| 2009 | 7 | 1% |
| 2008 | 16 | 1% |
| 2007 | 3 | 1% |
| 2006 | 4 | 1% |
| 2005 | 5 | 1% |
| 2004 | 2 | 1% |
| 2003 | 5 | 2% |
| 2002 | 7 | 2% |
| 2001 | 14 | 3% |
| 2000 | 29 | 9% |
| 1999 | 48 | 13% |
| 1998 | 9 | 3% |
| 1997 | 7 | 2% |
| 1996 | 17 | 2% |
| 1995 | 2 | 3% |
| 1994 | 2 | 1% |
| 1993 | 2 | 1% |
| 1992 | 3 | 2% |
Other parts of the 2016 Chrysler Town And Country
187 complaintsOther or unknown
111 complaintsElectrical system
107 complaintsBody and structure
75 complaintsEngine
69 complaintsAir bags
16 complaintsLatches, locks and linkages
16 complaintsVehicle speed control
14 complaintsSteering
11 complaintsFuel system
9 complaintsBrakes
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2016 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology