2016 Chrysler Town And Country Latches, locks and linkages Problems
- Complaints
- 16about this part
- Share
- 3%of 527 total for the year
- Median mileage
- 76,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 16 complaints about the latches, locks and linkages of the 2016 Chrysler Town And Country, 3% of the 527 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.”
NHTSA complaint #11771118, filed 2026-10, 122,700 miles“The contact owns a 2016 Chrysler Town And Country. The contact stated that the driver's side sliding door would not open and was locked in the closed position. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 96,000.”
NHTSA complaint #11412871, filed 2021-04, 96,000 miles“The contact owns a 2016 Chrysler Town and Country. The contact stated that the locking mechanism of the driver's side rear sliding door had failed and the door could not be opened remotely or manually. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 62,000.”
NHTSA complaint #11622446, filed 2024-10, 62,000 miles“The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to lock the doors, the rear passenger’s side door would not lock. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was taken to an independent mechanic and the rear passenger’s side sliding door was repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000”
NHTSA complaint #11424959, filed 2021-07, 98,000 miles“The contact owns a 2016 Chrysler Town & Country. The contact stated that the rear passenger’s side sliding door would not open and the rear driver’s side sliding door was making a grinding sound. The vehicle was taken to the dealer and diagnosed with door axle failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 115,500.”
NHTSA complaint #11435351, filed 2021-10, 115,500 milesRelated recalls
- 15V595000Sep 24, 2015Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to…Covers: Chrysler Town And Country 2016, Dodge Grand Caravan 2016
Related service bulletins
- 10204398Nov 17, 2021Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may…
- 10204383Nov 10, 2021Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may…
- 10177524Jun 4, 2020Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one…
- 10228157Aug 10, 2016Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please…
- 10220273Aug 10, 2016Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please…
- 10140200Aug 10, 2016Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please…
Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 3% |
| 2015 | 3 | 1% |
| 2014 | 4 | 1% |
| 2013 | 3 | 0% |
| 2012 | 2 | 0% |
| 2011 | 3 | 0% |
| 2010 | 9 | 1% |
| 2009 | 4 | 1% |
| 2008 | 14 | 1% |
| 2007 | 2 | 1% |
| 2006 | 8 | 2% |
| 2005 | 60 | 7% |
| 2003 | 14 | 6% |
| 2002 | 23 | 6% |
| 2001 | 19 | 4% |
| 2000 | 4 | 1% |
| 1999 | 5 | 1% |
| 1998 | 2 | 1% |
| 1997 | 2 | 1% |
| 1996 | 31 | 3% |
| 1995 | 3 | 5% |
| 1994 | 15 | 10% |
| 1993 | 10 | 5% |
| 1992 | 1 | 1% |
| 1991 | 3 | 12% |
Other parts of the 2016 Chrysler Town And Country
187 complaintsOther or unknown
111 complaintsElectrical system
107 complaintsBody and structure
75 complaintsEngine
69 complaintsSeats
23 complaintsAir bags
16 complaintsVehicle speed control
14 complaintsSteering
11 complaintsFuel system
9 complaintsBrakes
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints
← All problems reported for the 2016 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology