2002 Chrysler Town And Country Latches, locks and linkages Problems
- Complaints
- 23about this part
- Share
- 6%of 404 total for the year
- Median mileage
- 60,250miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 23 complaints about the latches, locks and linkages of the 2002 Chrysler Town And Country, 6% of the 404 complaints for this model year. Where a mileage was given, the median is 60,250 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2002 Chrysler Town And Country van and come to find that the passenger sliding door is unable to open at all. I tried to disconnect the battery and open it, nothing works, it is locked so tight the door will not unlock.”
NHTSA complaint #10300286, filed 2010-01, 83,000 miles“2002 Chrysler town & country lxi. Turn signal indicator lights inside vehicle are malfunctioning, we are unaware if they malfunction outside, other lights are shorted out inside in the dash area. These are all indicators of an electrical short somewhere in the vehicle. Also the power rear door on the driver's side does not open using the keypad when it is cool or raining. We were told by dealership at the time of purchase that it didn't operate at all and needed a new motor, that's why we were getting a good price . …”
NHTSA complaint #10274760, filed 2009-06, 105,000 miles“While removing a bike rack from the trunk of my 2002 town & country mini van, my hand slipped shutting and trapping the fingers on my right hand in the door jam. Since my fingers were in the way, the trunk wouldn't shut securely and therefore, the trunk release would not work. When I tried to open the trunk with my left hand, it just dinged at me three times and stayed tight on my hand. My fingers quickly began loosing feeling. Seeing as I had no adults available to assist, I started trying to pull my hand out as my daughter called 911. …”
NHTSA complaint #10334938, filed 2010-06, 110,300 miles“The manual door lock on the sliding door will not unlock. Both automatically or manually. It does this intermittently. My van is a wheelchair van and the sliding door is my only means of exit. I had a wheelchair van mechanic take the whole locking mechanism apart and he discovered there was a flaw in the design of the door actuator. He made a modification and it worked. This is a big problem in all year models of the Chrysler town & country vans. In an emergency situation, there is no way of opening the door. The manual lock sticks in the locked position and will not release, even under force. …”
NHTSA complaint #10499414, filed 2013-02, 62,000 miles“The power sliding doors operate erratically. Sometimes they act like something is in the way and the door reverses direction. This occurred recently and my daughter's foot was smashed by the door. It did not require a doctor's visit but her foot was bruised. We took the vehicle to the delaership and they said that there were no error codes. They said they contacted Chrysler hq and they said if there are no codes then there is nothing they can do. There are other times when the sliding doors are closing and the ignition key is turned (to start the engine) the doors reverse direction. …”
NHTSA complaint #10050675, filed 2003-12, 25,500 milesLatches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 3% |
| 2015 | 3 | 1% |
| 2014 | 4 | 1% |
| 2013 | 3 | 0% |
| 2012 | 2 | 0% |
| 2011 | 3 | 0% |
| 2010 | 9 | 1% |
| 2009 | 4 | 1% |
| 2008 | 14 | 1% |
| 2007 | 2 | 1% |
| 2006 | 8 | 2% |
| 2005 | 60 | 7% |
| 2003 | 14 | 6% |
| 2002 | 23 | 6% |
| 2001 | 19 | 4% |
| 2000 | 4 | 1% |
| 1999 | 5 | 1% |
| 1998 | 2 | 1% |
| 1997 | 2 | 1% |
| 1996 | 31 | 3% |
| 1995 | 3 | 5% |
| 1994 | 15 | 10% |
| 1993 | 10 | 5% |
| 1992 | 1 | 1% |
| 1991 | 3 | 12% |
Other parts of the 2002 Chrysler Town And Country
76 complaintsAir bags
67 complaintsElectrical system
60 complaintsTransmission and drivetrain
40 complaintsEngine cooling
31 complaintsExterior lighting
24 complaintsBrakes
23 complaintsFuel system
22 complaintsEquipment
21 complaintsBody and structure
19 complaintsSuspension
17 complaintsVisibility (wipers, defrost, mirrors)
16 complaints
← All problems reported for the 2002 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology