2002 Chrysler Town And Country Body and structure Problems
- Complaints
- 19about this part
- Share
- 5%of 404 total for the year
- Median mileage
- 53,145miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 19 complaints about the body and structure of the 2002 Chrysler Town And Country, 5% of the 404 complaints for this model year. Where a mileage was given, the median is 53,145 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My new Town And Country (2002) has been rusting since day one. It was finally painted slightly under warranty at 28,000m on tailgate where it was bubbling. I continued to complain but it fell on deaf ears. The inside of the doors were photographed but nothing done. The undercarriage is completely rusted. It has holes in the body all around and bubbling is seen everywhere. It should not be doing this per local body shops and even dealer but no one will do anything. I am furious. Chrysler only thanked me for my comments. Has 68,000 on it now and has been cared for. …”
NHTSA complaint #10232557, filed 2008-06, 28,000 miles“10am, driving at a low rate of speed, slowing to turn left, I suddenly lost power steering and had to manual make the turn (very difficult). The van was also hesitating, like it would stall. I regained full power and power steering after 10 seconds +/-. Noon, same day, accellerating <35mph, uphill, same problem occurred with the exception that after power steering failure, I completely stalled in the road and had to restart the vehicle. Brought to dealership wednesday. They were unable to find the problem (no code) or duplicate the problem. …”
NHTSA complaint #10171345, filed 2006-10, 64,290 miles“Power passenger sliding door does not operate correctly and will not close and latch fully. On original complaint november 1, we were told an updated control module was in the works upon checking recently the other service writer said he knew nothing of any update. On february the 7 while driving over 20 MPH the power sliding door began to operate as if the door was opening, the doors were locked at the time. On february 28, we took the van in for oil an change, and reported the door problem, then the service writer said an update to repair was in the works. …”
NHTSA complaint #10008290, filed 2003-03, 8,500 miles“Dt: airbag light came on without deployment. Took vehicle to the dealer, who repaired the air bag. Consumer stated dealer did not say what the problem was. About a year ago this happened , and currently air bag light illuminated periodically and stayed on for a few seconds and then went off. Took vehicle back to dealer, and no repairs were made. Currently, the liftgate light was on. Consumer did not know why the light came on. …”
NHTSA complaint #10131954, filed 2005-08, 10,000 miles“The automatic liftgate would open by itself intermittently from a stop position while driving or while the vehicle was shift into drive. Vehicle is at the dealer , and they are unable to locate the cause of the problem.”
NHTSA complaint #10115227, filed 2005-03, 6,000 milesRelated service bulletins
- 10175743Apr 30, 2020Disinfectant Solution Recommended for COVID-19
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216454Mar 20, 201382212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New…
- 10022182Sep 27, 2007Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 75 | 14% |
| 2015 | 17 | 4% |
| 2014 | 36 | 6% |
| 2013 | 25 | 4% |
| 2012 | 33 | 5% |
| 2011 | 37 | 5% |
| 2010 | 37 | 2% |
| 2009 | 12 | 2% |
| 2008 | 48 | 2% |
| 2007 | 17 | 8% |
| 2006 | 19 | 4% |
| 2005 | 38 | 4% |
| 2004 | 9 | 5% |
| 2003 | 15 | 6% |
| 2002 | 19 | 5% |
| 2001 | 21 | 5% |
| 2000 | 22 | 7% |
| 1999 | 17 | 5% |
| 1998 | 7 | 2% |
| 1997 | 14 | 4% |
| 1996 | 33 | 4% |
| 1995 | 8 | 14% |
| 1994 | 24 | 16% |
| 1993 | 13 | 6% |
| 1992 | 10 | 7% |
| 1991 | 2 | 8% |
| 1990 | 3 | 23% |
Other parts of the 2002 Chrysler Town And Country
76 complaintsAir bags
67 complaintsElectrical system
60 complaintsTransmission and drivetrain
40 complaintsEngine cooling
31 complaintsExterior lighting
24 complaintsBrakes
23 complaintsLatches, locks and linkages
23 complaintsFuel system
22 complaintsEquipment
21 complaintsSuspension
17 complaintsVisibility (wipers, defrost, mirrors)
16 complaints
← All problems reported for the 2002 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology