2002 Chrysler Town And Country Equipment Problems
- Complaints
- 21about this part
- Share
- 5%of 404 total for the year
- Median mileage
- 56,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 21 complaints about the equipment of the 2002 Chrysler Town And Country, 5% of the 404 complaints for this model year. Where a mileage was given, the median is 56,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The air conditioner no longer works. It went out at less than 50 thousand miles. Smoke came through the vents into the cabin. There was an electrical smell and loud noises. I no longer use the A/C and consequently don't drive the vehicle unless I have to. How can an A/C go out at less than 50 thousand miles? I still consider the vehicle new!”
NHTSA complaint #10125371, filed 2005-06, 50,000 miles“The A/C unit failed polluting the entire system with metal pieces. Chrysler replaced the unit under warranty, as well, cleaned out portions of the system. A few days we noticed that the rear AC was not pushing out cold air, only the front AC. Chrysler stated a valve had failed due to the flushing of the system, we argued over costs, agreed to split the cost, total to me, $140. A week later, the A/C unit again failed polluting the complete system. …”
NHTSA complaint #10166488, filed 2006-08, 65,571 miles“The van was professionally modified straight from factory by independent mobility systems, inc (ims) a company out of business that specialized in these modifications. I previously reported back around early 2006 about a safety problem that I had experienced with the vehicles rear shock-absorber lower tie-down brackets. In my complaint I explained that I had experienced a terrifying incident while traveling at 50 MPH the left bracket broke at the weld that connected it to the rear axle, causing the highly pressurized shock-absorber to extend and jammed against the pavement and the axle. …”
NHTSA complaint #10190453, filed 2007-05, 80,000 miles“Engine loses power. Smoke smell fills cabin. Loss of A/C. Cause is A/C compressor locking up. Smoke is from belt spining on pulley. Dealer replaced A/C compressor under an extended warranty by Chrysler. Problem seemed resolved. 8 months later same thing happens again. Dealer will not fix because vehicle is now beyond warranty. …”
NHTSA complaint #10105916, filed 2005-01, 83,800 miles“The vehicle stalled without warning. As the consumer pulled into the parking space, the vehicle stalled without warning, then the vehicle was placed in park, restarted, and continued into the parking space. On another occasion the vehicle into reverse, the vehicle stalled without warning, restarted the vehicle, placed in drive and stalled again. …”
NHTSA complaint #10008651, filed 2003-02, 1,300 milesRelated recalls
- 04V531000Nov 2, 2004On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short…Covers: Chrysler Town And Country 2001–2002, Dodge Grand Caravan 2001–2002, Caravan 2001–2002 +1 more
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Equipment: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2014 | 2 | 0% |
| 2013 | 1 | 0% |
| 2012 | 6 | 1% |
| 2011 | 6 | 1% |
| 2010 | 10 | 1% |
| 2009 | 3 | 0% |
| 2008 | 26 | 1% |
| 2007 | 2 | 1% |
| 2006 | 8 | 2% |
| 2005 | 19 | 2% |
| 2004 | 5 | 3% |
| 2003 | 11 | 4% |
| 2002 | 21 | 5% |
| 2001 | 22 | 5% |
| 2000 | 9 | 3% |
| 1999 | 4 | 1% |
| 1998 | 7 | 2% |
| 1997 | 8 | 2% |
| 1996 | 43 | 5% |
| 1995 | 3 | 5% |
| 1994 | 6 | 4% |
| 1993 | 5 | 2% |
| 1992 | 3 | 2% |
Other parts of the 2002 Chrysler Town And Country
76 complaintsAir bags
67 complaintsElectrical system
60 complaintsTransmission and drivetrain
40 complaintsEngine cooling
31 complaintsExterior lighting
24 complaintsBrakes
23 complaintsLatches, locks and linkages
23 complaintsFuel system
22 complaintsBody and structure
19 complaintsSuspension
17 complaintsVisibility (wipers, defrost, mirrors)
16 complaints
← All problems reported for the 2002 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology