2002 Chrysler Town And Country Suspension Problems
- Complaints
- 17about this part
- Share
- 4%of 404 total for the year
- Median mileage
- 74,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2002 Chrysler Town And Country, 4% of the 404 complaints for this model year. Where a mileage was given, the median is 74,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Consumer stated first owner vehicle: the van rear tire axle fell off. Thought hub bearing. Was bad but I found the rear axle suspension broken. It is rust, same as ford windstar problems rear axle recall. I am a professional auto body repair for 35 years...updated 11-06-13”
NHTSA complaint #10551314, filed 2013-11, 152,017 miles“I purchased the car in august of 2013 took car to auto repair for rear wheel bearing in the process of getting it fixed the mechanic noticed that the shocks were totally rotted I informed fran from b7b automotive that the shocks were totally rotted and the car was not safe to drive as stated by my mechanic fran's response to us was well you had the car for 11 months and besides you live down the shore which will rot them out my response to him was this is something that was supposed to be check before it was taken off the lot this is a safety hazard. …”
NHTSA complaint #10609669, filed 2014-07, 112,000 miles“The van was professionally modified straight from factory by independent mobility systems, inc (ims) a company out of business that specialized in these modifications. I previously reported back around early 2006 about a safety problem that I had experienced with the vehicles rear shock-absorber lower tie-down brackets. In my complaint I explained that I had experienced a terrifying incident while traveling at 50 MPH the left bracket broke at the weld that connected it to the rear axle, causing the highly pressurized shock-absorber to extend and jammed against the pavement and the axle. …”
NHTSA complaint #10190453, filed 2007-05, 80,000 miles“The vehicle stalled without warning. As the consumer pulled into the parking space, the vehicle stalled without warning, then the vehicle was placed in park, restarted, and continued into the parking space. On another occasion the vehicle into reverse, the vehicle stalled without warning, restarted the vehicle, placed in drive and stalled again. …”
NHTSA complaint #10008651, filed 2003-02, 1,300 miles“2002 Chrysler town & country lxi front tires worn, rattling when moving over and uneven suface, checked ball joints badly worn less than 80,000 mi. Lower ball joint failure.”
NHTSA complaint #10324524, filed 2010-04, 74,000 milesRelated service bulletins
- 10016751May 27, 2005Creaking/squawking sound from front strut area.
- 10013699Mar 16, 2005Rattle/knocking sound from the front suspension.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 2 | 0% |
| 2015 | 6 | 2% |
| 2014 | 3 | 0% |
| 2013 | 2 | 0% |
| 2012 | 7 | 1% |
| 2011 | 8 | 1% |
| 2010 | 10 | 1% |
| 2009 | 4 | 1% |
| 2008 | 25 | 1% |
| 2007 | 4 | 2% |
| 2006 | 8 | 2% |
| 2005 | 25 | 3% |
| 2004 | 7 | 4% |
| 2003 | 11 | 4% |
| 2002 | 17 | 4% |
| 2001 | 29 | 6% |
| 2000 | 22 | 7% |
| 1999 | 32 | 9% |
| 1998 | 18 | 6% |
| 1997 | 18 | 5% |
| 1996 | 38 | 4% |
| 1995 | 3 | 5% |
| 1994 | 4 | 3% |
| 1993 | 3 | 1% |
| 1992 | 2 | 1% |
Other parts of the 2002 Chrysler Town And Country
76 complaintsAir bags
67 complaintsElectrical system
60 complaintsTransmission and drivetrain
40 complaintsEngine cooling
31 complaintsExterior lighting
24 complaintsBrakes
23 complaintsLatches, locks and linkages
23 complaintsFuel system
22 complaintsEquipment
21 complaintsBody and structure
19 complaintsVisibility (wipers, defrost, mirrors)
16 complaints
← All problems reported for the 2002 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology