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Body and structurePart report

2011 Chrysler Town And Country Body and structure Problems

Complaints
37about this part
Share
5%of 773 total for the year
Median mileage
35,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 37 complaints about the body and structure of the 2011 Chrysler Town And Country, 5% of the 773 complaints for this model year. Where a mileage was given, the median is 35,000 miles. 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2011 Chrysler Town And Country rear lift gate opens and closes at will when parked and key in not turned on. I have also noted a few times when the engine has also started up with out using the remote. And in one instance while driving the lcd screen in front of the driver kept jumping from on thing to another.”

NHTSA complaint #10916729, filed 2016-10, 40,000 miles

“Power sliding door does not stop closing when an object is encountered. My wife was hurt but not seriously injured when she was caught in the door while it was closing. We're concerned that if a child was caught they would be much more seriously injured. Chrysler says there is no away to adjust the sensitivity so that the door stops exerting force sooner.”

NHTSA complaint #10460405, filed 2012-06, 3,000 miles

“Engine noise. Compared to our old van, the sounds from the new van engine are louder. I noticed when we bought the 2011 van in january, that it does not have a sound insulated hood. Today when driving a 2010 loaner t&c - from the local dealer when our transmission was being serviced - the 2010 has a piece of insulation on the underside of the hood. The 2011 model does not have this insulation and is noisier. Is this a cost cutting effort? Nothing like trying to please customers to help future sales.”

NHTSA complaint #10442290, filed 2012-01, 1,000 miles

“Arriving in a parking lot, I parked my car, opened the trunk door, and began to unload a stroller and other items out. I walked around the vehicle to get my 3 year old out of her seat. I instructed her to wait by her door. I began to walk around the vehicle to get my 2 year old out when I heard the trunk door slam down. I instructed my daughter back into her seat and began to evaluate the situation. I could not secure the trunk door properly and so I drove to auto repair shop, who managed to take shock out claiming they were good but noticed it broke off the vehicle. …”

NHTSA complaint #10566100, filed 2014-02, 160,000 miles

“On saturday nov 3, 2012 children were entering vehicle through power sliding door. Older child bumped into door as it was opening, pushing it further open. Door then shut and latched rapidly (four seconds) on toddlers hand, requiring visit to emergency room and treatment. On monday nov 5, 2012 we went to the dealership where we bought the van, and they said it is operating as designed. The door is designed to shut and latch rapidly if you bump it or try to push it open while it is opening. They showed me another van that is designed same way. …”

NHTSA complaint #10486699, filed 2012-12, 16,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
20167514%
2015174%
2014366%
2013254%
2012335%
2011375%
2010372%
2009122%
2008482%
2007178%
2006194%
2005384%
200495%
2003156%
2002195%
2001215%
2000227%
1999175%
199872%
1997144%
1996334%
1995814%
19942416%
1993136%
1992107%
199128%
1990323%

Other parts of the 2011 Chrysler Town And Country

Electrical system
523 complaints
Fuel system
110 complaints
Engine
107 complaints
Other or unknown
58 complaints
Brakes
54 complaints
Transmission and drivetrain
39 complaints
Air bags
24 complaints
Steering
21 complaints
Visibility (wipers, defrost, mirrors)
19 complaints
Electronic stability control
18 complaints
Exterior lighting
17 complaints
Vehicle speed control
16 complaints

← All problems reported for the 2011 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology