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Body and structurePart report

2000 Chrysler Town And Country Body and structure Problems

Complaints
22about this part
Share
7%of 306 total for the year
Median mileage
99,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the body and structure of the 2000 Chrysler Town And Country, 7% of the 306 complaints for this model year. Where a mileage was given, the median is 99,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Driving through small puddle of water (drainage from waterhose run off not storm type drainage). Serpentine belt comes off rendering the vehicle unusable. Happens in all weather conditions. I have replaced the water pump, the tensioner, the idler pulley. I've had the alignment of the pulleys checked, all have had no effect on the serpentine belt. It still comes off going through any form of moisture. This has been ongoing now for over a year, I have gone through 4 different belts trying to see what could work. The first time it happen was early in the morning (approx. …”

NHTSA complaint #10327093, filed 2010-04, 120,000 miles

“I have a 2000 Chrysler Town And Country van with rusting strut towers. The drivers side has more than the passengers side. The drivers side is about to push through and go into the hood. I asked my dealer about any safety recalls or modifications, they said no. I have seen the Chrysler service letter and asked my dealer about it and they said that the work should be done when working in that area under warranty to in stall the Chrysler update kit. I had my struts replaced back in 11/2004 and asked about the rust and loss of metal then and they said it would not be warranty. …”

NHTSA complaint #10239545, filed 2008-08, 51,572 miles

“As I backed out of my downward sloping driveway the brake pedal went to the floor and it was necessary to apply emergency brake to prevent entry into the street. Visual inspection of the rear brake lines revealed rust/corrosion on both sides of the flexible stainless steel segments which are located about 1 foot to the rear of the ABS module. One of these sections had ruptured causing the loss of braking. I have removed the line from the ABS module and cut it about a foot from the rupture. I have pre-removal pictures of these areas and the affected parts are available. …”

NHTSA complaint #10211493, filed 2007-12, 89,042 miles

“1996-2000 Chrysler and dodge mini vans. Could be any model of the van within each divisions lineup. Not every van has this problem but many many do and Chrysler has dropped the ball not picking up the tab for the repairs of hundreds of thousands of these mini vans. Chronic rusting of the strut towers in these vans. Especially the drivers side (like mine). I have found this is a very prevalent problem in these vans due to improper manufacturing and sealing of the strut tower after doing some extensive research on the internet. …”

NHTSA complaint #10286718, filed 2009-10, 90,000 miles

“Normal use of the vehicle has LED to strut towers rusting and separating under the hood, causing a potentially dangerous loss of control while driving the vehicle. Repair shop told me to repair with a strut tower repair kit . They then explained this is a very common defect in Chrysler/dodge minivans from 1996-2000 and there is a technical service bulletin #23-044-02 about the condition and repair. If left undiagnosed and un-repaired, this could cause a vehicle owner to lose control of the vehicle while driving. Due to the # of incidents & repairs, this seems to be a product design defect. …”

NHTSA complaint #10403619, filed 2011-05, 106,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
20167514%
2015174%
2014366%
2013254%
2012335%
2011375%
2010372%
2009122%
2008482%
2007178%
2006194%
2005384%
200495%
2003156%
2002195%
2001215%
2000227%
1999175%
199872%
1997144%
1996334%
1995814%
19942416%
1993136%
1992107%
199128%
1990323%

Other parts of the 2000 Chrysler Town And Country

Transmission and drivetrain
52 complaints
Engine cooling
47 complaints
Brakes
32 complaints
Air bags
30 complaints
Seats
29 complaints
Steering
25 complaints
Electrical system
24 complaints
Suspension
22 complaints
Fuel system
13 complaints
Vehicle speed control
13 complaints
Visibility (wipers, defrost, mirrors)
12 complaints
Seat belts
10 complaints

← All problems reported for the 2000 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology