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Body and structurePart report

2016 Chrysler Town And Country Body and structure Problems

Complaints
75about this part
Share
14%of 527 total for the year
Median mileage
60,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 75 complaints about the body and structure of the 2016 Chrysler Town And Country, 14% of the 527 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Sliding door on the passenger side of the vehicle will not open. Tried manually from interior and exterior, buttons on inside and key fob. Clicking can be heard when using the key fob, but mechanism will not unlock. Could not get my dog out of his crate without going to driver's side of the van, folding down seat into the floor and having someone help me pull the crate around so it's door could be opened. Van was parked.”

NHTSA complaint #11217610, filed 2019-06, 43,300 miles

“Sliding door makes a loud buzzing noise when I unlock any of the doors as well as when I open the back hatch. Since I don't open the doors when the car is moving I don't know whether or not it would make the noise when moving but it does when I am not moving.”

NHTSA complaint #11311374, filed 2020-02, 70,000 miles

“I was driving to the post office and as I was getting close, the vehicle suddenly veered to the right, going up on the curb and sidewalk, barely missed a telephone pole, crashing into a utility box. Vehicle was totaled, no injuries received, air bags did not deploy. Travel speed was at posted limit of 35. When my son got there he said that it looked as if the 2 tires on the right had malfunctioned and gone flat, almost as if they had run over sharp objects, causing the van to suddenly veer right”

NHTSA complaint #11240509, filed 2019-07, 20,000 miles

“The driver side passenger door will not unlock/open. It limits my ability to get to my child quickly in the event of an emergency, on side of road, etc.”

NHTSA complaint #11327114, filed 2020-06, 59,000 miles

“The driver side sliding door stopped working from one day to the next. I used the door on sunday, october 20th and went to use it the following morning and it would not open via the keyfob or the overhead button. When I tried to manually open the door, it would not budge. The lock mechanism will not move. I did some research online and it looks like an ongoing issue with these vehicles but it presents a safety issue if the vehicle gets in an accident, it could impede passengers exiting the vehicle and sustaining further injury.”

NHTSA complaint #11271143, filed 2019-10, 55,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
20167514%
2015174%
2014366%
2013254%
2012335%
2011375%
2010372%
2009122%
2008482%
2007178%
2006194%
2005384%
200495%
2003156%
2002195%
2001215%
2000227%
1999175%
199872%
1997144%
1996334%
1995814%
19942416%
1993136%
1992107%
199128%
1990323%

Other parts of the 2016 Chrysler Town And Country

Transmission and drivetrain
187 complaintsOther or unknown
111 complaintsElectrical system
107 complaintsEngine
69 complaintsSeats
23 complaintsAir bags
16 complaintsLatches, locks and linkages
16 complaintsVehicle speed control
14 complaintsSteering
11 complaintsFuel system
9 complaintsBrakes
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaints

← All problems reported for the 2016 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology