Skip to content
Other or unknownPart report

2016 Chrysler Town And Country Other or unknown Problems

Complaints
111about this part
Share
21%of 527 total for the year
Median mileage
55,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 111 complaints about the other or unknown of the 2016 Chrysler Town And Country, 21% of the 527 complaints for this model year. Where a mileage was given, the median is 55,000 miles. 4 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The door locking mechanism for my 2016 Chrysler Town And Country stopped working. After doing some research this is an on going problem in this vehicle. If I were to get into an accident I would be unable to open the doors to get my children out for safety reasons. I am not sure why this hasn't been recalled yet.”

NHTSA complaint #11376046, filed 2020-11, 94,525 miles

“The door locks to the sliding door for the driver side has permanently locked is self and it cannot be manually up-locked. The door cannot be opened from the inside or outside and there is not key hole to even allow me to try a key to unlock it. Also the passenger side appears to start going out so soon I will have 2 doors that don't open and potentially could trap anyone in the back of the car.”

NHTSA complaint #11123034, filed 2018-08, 55,000 miles

“While at a stop sign car stopped working. It would not start so we had a new battery put in. Then the next day while driving 60 MPH on a highway lost all ability to accelerate, steer or break. Was able to restart the car a few moments later and drove a few more miles and while turning right onto a busy intersection the same thing happened. We are very lucky we were not hit by another vehicle in any of these situations!”

NHTSA complaint #11218875, filed 2019-06, 55,000 miles

“While driving down a neighborhood street with my kids,I was 'punched' in the back of my head by the supplemental active head restraint on the drivers side. Upon examination, the plastic that hooks onto the holding pin snapped releasing the head restraint.”

NHTSA complaint #11363612, filed 2020-10, 60,821 miles

“The actuator on the the sliding doors are stuck and thus the doors are locked and can not be unlocked. This has happed on both of my sliding doors. This is now the second time and it is very expensive to fix. My children have been unable to easily exit the vehicle.”

NHTSA complaint #11255654, filed 2019-09, 90,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
201611121%
20154211%
20148914%
2013639%
2012589%
2011588%
20101117%
2009335%
2008965%
200794%
2006113%
2005132%
200432%
200342%
2002123%
2001123%
200021%
199962%
199862%
1997113%
1996293%
199512%
199432%
199321%
199211%

Other parts of the 2016 Chrysler Town And Country

Transmission and drivetrain
187 complaints
Electrical system
107 complaints
Body and structure
75 complaints
Engine
69 complaints
Seats
23 complaints
Air bags
16 complaints
Latches, locks and linkages
16 complaints
Vehicle speed control
14 complaints
Steering
11 complaints
Fuel system
9 complaints
Brakes
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints

← All problems reported for the 2016 Chrysler Town And Country

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology