1997 Chrysler Town And Country Body and structure Problems
- Complaints
- 14about this part
- Share
- 4%of 388 total for the year
- Median mileage
- 100,600miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the body and structure of the 1997 Chrysler Town And Country, 4% of the 388 complaints for this model year. Where a mileage was given, the median is 100,600 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The screw holding the hydraulics to the van body broke and the rear hatch came crashing down on my head. I have been suffering from headaches, neck and shoulder stiffness and pain.”
NHTSA complaint #10145105, filed 2005-12, 124,156 miles“Events leading to failure: rusty mcpherson strut tower attachment points, a widespread problem with certain Chrysler autos. The part that rusts out is part of the car's reinforced unibody sheet metal. Both the front left and front right strut towers are rusted, but the left (driver's side) cracked open upon hitting a pothole, making a 1.5 x 4 hole in the strut tower attachment. This caused the front left wheel to wander over uneven pavement, since the strut was no longer securely anchored to the car, making the car too dangerous to drive. …”
NHTSA complaint #10397503, filed 2011-04, 177,520 miles“The evaporator heater coil and expansion valve malfunctioned. Prior to this, the air conditioner was not cooling the van. This happened since january 2002. The consumer was told by the manufacturer there was no recall on the above parts. The battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced. Also the horn, driver seat rack and grill were replaced.”
NHTSA complaint #10024175, filed 2003-07, 41,696 miles“The right side rear liftgate strut broke where it was connected to the body of the vehicle. This occurred upon closing the liftgate, resulting in liftgate not being supported when in the open position.”
NHTSA complaint #10052239, filed 2004-01, 90,000 miles“Strut retaining bolts on the rear hatch on a 1997 Chrysler t&c failed (sheared) when opening and closing the hatch. One strut bolt (passenger side) failed in 2002, the other strut bolt (driver's side) failed 6/27/04. The 2002 failure occurred while opening the rear hatch. The resulting failure cause the hatch to drop on the head of child resulting in a bump which didi not require medical attention. The 2004 failure occurred when shutting the hatch locking the hatch in a near closed position as the strut lodged itself behind the closing bumper (bolt with rubber cap). …”
NHTSA complaint #10079202, filed 2004-07, 100,600 milesRelated service bulletins
- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10216454Mar 20, 201382212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 75 | 14% |
| 2015 | 17 | 4% |
| 2014 | 36 | 6% |
| 2013 | 25 | 4% |
| 2012 | 33 | 5% |
| 2011 | 37 | 5% |
| 2010 | 37 | 2% |
| 2009 | 12 | 2% |
| 2008 | 48 | 2% |
| 2007 | 17 | 8% |
| 2006 | 19 | 4% |
| 2005 | 38 | 4% |
| 2004 | 9 | 5% |
| 2003 | 15 | 6% |
| 2002 | 19 | 5% |
| 2001 | 21 | 5% |
| 2000 | 22 | 7% |
| 1999 | 17 | 5% |
| 1998 | 7 | 2% |
| 1997 | 14 | 4% |
| 1996 | 33 | 4% |
| 1995 | 8 | 14% |
| 1994 | 24 | 16% |
| 1993 | 13 | 6% |
| 1992 | 10 | 7% |
| 1991 | 2 | 8% |
| 1990 | 3 | 23% |
Other parts of the 1997 Chrysler Town And Country
84 complaintsElectrical system
78 complaintsEngine cooling
52 complaintsBrakes
46 complaintsTransmission and drivetrain
42 complaintsVehicle speed control
38 complaintsVisibility (wipers, defrost, mirrors)
35 complaintsSteering
29 complaintsFuel system
22 complaintsSuspension
18 complaintsExterior lighting
14 complaintsOther or unknown
11 complaints
← All problems reported for the 1997 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology