2013 Chrysler Town And Country Seats Problems
- Complaints
- 58about this part
- Share
- 9%of 681 total for the year
- Median mileage
- 78,821miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 58 complaints about the seats of the 2013 Chrysler Town And Country, 9% of the 681 complaints for this model year. Where a mileage was given, the median is 78,821 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“A year ago the front of the headrest on the passenger seat popped out while driving on a city street. I attempted to push it back in later but it would not stay. I recently learned that the piece that holds it into place was plastic, and it broke. I am now concerned with this happening on the driver side. In addition, the headrest cannot be repaired.”
NHTSA complaint #11268340, filed 2019-10, 100,000 miles“Head rest on the driver's side popped open for no reason. I had just entered the car, closed the door, and the head rest popped open against my head. I see that this devise is part of the anti whip lash system in the event of a crash. But there was no accident and the car was stationary in a parking lot of a store.”
NHTSA complaint #11329465, filed 2020-06, 158,000 miles“The driver active head rest exploded forward while I was driving. I was simply driving down the road and a load boom happened and I was hit in the head. The head rest is sticking forward from the rest of the piece. It looks like the plastic piece holding the rod broke causing the head rest to shoot forward.”
NHTSA complaint #11374760, filed 2020-11, 155,000 miles“Both headrests deployed involuntarily and unexpectedly when the ignition was being been turned off after I pulled in the my driveway. The van was stationary and there was no impact or cause for the deployment/. I was in the driver's seat the headrest hit the back of my head with force. We were unable to reset the headrests as the plastic clip holding the metal rod had broken on both headrests.”
NHTSA complaint #11341910, filed 2020-07, 42,000 miles“The front passenger headrest popped open, hitting my head, while we were sitting in the parked car (at taco bell eating). It will not go back in place. The dealership wants $800 to replace it and Chrysler claims that other VIN from that year have recalls but not mine?! They will not help replace the deployed headrest.”
NHTSA complaint #11170936, filed 2019-01, 79,000 milesRelated service bulletins
- 11010954Nov 27, 2024Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the…
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10224077Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 4% |
| 2015 | 80 | 21% |
| 2014 | 94 | 15% |
| 2013 | 58 | 9% |
| 2012 | 12 | 2% |
| 2011 | 9 | 1% |
| 2010 | 9 | 1% |
| 2009 | 7 | 1% |
| 2008 | 16 | 1% |
| 2007 | 3 | 1% |
| 2006 | 4 | 1% |
| 2005 | 5 | 1% |
| 2004 | 2 | 1% |
| 2003 | 5 | 2% |
| 2002 | 7 | 2% |
| 2001 | 14 | 3% |
| 2000 | 29 | 9% |
| 1999 | 48 | 13% |
| 1998 | 9 | 3% |
| 1997 | 7 | 2% |
| 1996 | 17 | 2% |
| 1995 | 2 | 3% |
| 1994 | 2 | 1% |
| 1993 | 2 | 1% |
| 1992 | 3 | 2% |
Other parts of the 2013 Chrysler Town And Country
393 complaintsEngine
108 complaintsOther or unknown
63 complaintsAir bags
50 complaintsTransmission and drivetrain
41 complaintsBrakes
40 complaintsFuel system
40 complaintsSteering
26 complaintsBody and structure
25 complaintsVisibility (wipers, defrost, mirrors)
24 complaintsExterior lighting
17 complaintsVehicle speed control
15 complaints
← All problems reported for the 2013 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology