2015 Chrysler Town And Country Seats Problems
- Complaints
- 80about this part
- Share
- 21%of 383 total for the year
- Median mileage
- 71,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 80 complaints about the seats of the 2015 Chrysler Town And Country, 21% of the 383 complaints for this model year. Where a mileage was given, the median is 71,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down a city street and the driver's side headrest spontaneously deployed forcing my neck and head forward causing whiplash,headaches and neck pain. I thought something exploded in the back of my van. Consumer stated local dealer was contacted but were of no help.”
NHTSA complaint #11339885, filed 2020-07, 89,000 miles“Passenger front headrest exploded while stationary. We were at a stop light, there was no accident or impact. It cannot be reset and needs to be replaced. I do not feel like we should have to pay out of pocket when this is a common issue and a safety issue.”
NHTSA complaint #11365551, filed 2020-10, 45,000 miles“We were in the van that the passenger front headrest just shot out and almost hit my wife in the head. Took to the dealer and found they wanted over 800 for a new headrest. I feel like this is a safety issue that should be addressed.”
NHTSA complaint #11348630, filed 2020-08, 151,000 miles“While riding in the passenger seat of my vehicle the ' headrest restraint system' inappropriately out of nowhere deployed while the vehicle was moving but was never in an accident. The headrest forcefully hit me in the neck and back of the head.”
NHTSA complaint #11101689, filed 2018-06, 72,000 miles“I was driving down the road and the driver's side headrest deployed and hit me in the back of the head. I thought the tv from the ceiling had fallen down and hit me, it was pretty hard.”
NHTSA complaint #11327308, filed 2020-06, 35,000 milesRelated service bulletins
- 11010954Nov 27, 2024Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the…
- 10187665Dec 17, 2020Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)
- 10224077Nov 6, 2020Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR…
- 10144752Sep 5, 2018Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 4% |
| 2015 | 80 | 21% |
| 2014 | 94 | 15% |
| 2013 | 58 | 9% |
| 2012 | 12 | 2% |
| 2011 | 9 | 1% |
| 2010 | 9 | 1% |
| 2009 | 7 | 1% |
| 2008 | 16 | 1% |
| 2007 | 3 | 1% |
| 2006 | 4 | 1% |
| 2005 | 5 | 1% |
| 2004 | 2 | 1% |
| 2003 | 5 | 2% |
| 2002 | 7 | 2% |
| 2001 | 14 | 3% |
| 2000 | 29 | 9% |
| 1999 | 48 | 13% |
| 1998 | 9 | 3% |
| 1997 | 7 | 2% |
| 1996 | 17 | 2% |
| 1995 | 2 | 3% |
| 1994 | 2 | 1% |
| 1993 | 2 | 1% |
| 1992 | 3 | 2% |
Other parts of the 2015 Chrysler Town And Country
113 complaintsEngine
63 complaintsElectrical system
62 complaintsOther or unknown
42 complaintsAir bags
39 complaintsVehicle speed control
18 complaintsBody and structure
17 complaintsSteering
13 complaintsBrakes
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaintsFuel system
8 complaintsSeat belts
7 complaints
← All problems reported for the 2015 Chrysler Town And Country
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology