2002 Chrysler Voyager Problems
- Complaints
- 89filed with NHTSA
- Median mileage
- 46,340miles, 52 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Sources: NHTSA records for the 2002 Chrysler Voyager (complaints, recalls, investigations), NHTSA crash tests. Report an error
What owners report
Owners of the 2002 Voyager most often report an air bag warning light that comes on and stays on, often traced by shops to a clockspring or seat/passenger sensor, and repeated brake problems described as a soft or delayed pedal, rear brake failures, and occasional loss of braking. The complaints span a wide mileage range, from near-new to well past 150,000 miles, with fuel smells from the fuel rail and aging electrical and door-latch faults also recurring.
- Brakes
Brake pedal soft, delayed or failing to stop
Mentioned in 15 of 60 sampled complaints
Owners describe a brake pedal that responds late, needs heavy pressure, or goes to the floor, and in some cases brakes that lock up or fail to stop the van. Complaints mention replaced shoes, drums and hydraulic parts, fluid leaks, and rear drum work; dealers were reported to have cleaned or replaced components, sometimes calling the problem isolated or seasonal. Spread from about 18,000 to 153,000 miles, with several reports on higher-mileage vans.
What to check: Test the pedal for firmness and travel, check brake fluid level and look for leaks at the wheels and lines, and ask for recent rear brake and hydraulic service records.
2 excerpts from owner complaints in NHTSA records
“The rear brakes (both) of my 2002 Voyager failed - was making loud mechanical noise, when the parking brake is released it did not release the brake (the car will not move for few minutes), make loud noise while braking. The dealer told me ice and water got inside the brake drums and frozen the pads, eventually the whole brake system failed. There is service bulletin #05-003-05 which exactly described the problem and how to fix it. …”
NHTSA complaint #10147950, filed 2006-01, 64,900 miles“While driving suddenly brakes failed to work. Hose broke all fluid leaked out. Could not stop car. Smelling strong odor,especially when using defog, vents, making me very groggy, dizzy, sleepy,eyes watering:fuel rail leaking gas onto manifold.car can go on fire. No parts made, discontinued. Chrysler said to sell to someone else export restriction, nullified warranty??? Assaulted with baby. Car towed and garaged, vehicle taken back to ny where I resided??? Dials out of control and gears would change, no control very scary. …”
NHTSA complaint #11128066, filed 2018-09, 60,000 miles - Air bags
Air bag warning light (clockspring / sensor)
- 23 complaints (26%)
- median 40,000 mi at 3.5 yrs old (13 state mileage)
- 3 mention a crash, fire or injury
- filed 2002–2018
Complaints describe the air bag light coming on intermittently and later staying on. Shops and dealers reportedly attributed it to a clockspring, a passenger-side sensor switch, or a seat belt component, and several owners had it repaired only to see the light return. Some owners say they were told the air bags may not deploy while the light is on. Reported from a few thousand miles up to about 77,000 miles, at no particular age or season.
What to check: With the ignition on, confirm the air bag light goes out after the self-check; if it stays on, ask for the stored air bag codes and whether the clockspring or seat sensor has been replaced.
2 excerpts from owner complaints in NHTSA records
“Airbag lit stays light al the time,was told it was a bad sensor,there was never a recall for it. You would think there would be since its a safety feature 'air bag light'. The check engine light stays lit too, that has been on since my car had a tuneup done was also told that was a bad sensor . The dealer should recall these features I've heard there was alot of the same problem other people were having too.”
NHTSA complaint #10245455, filed 2008-10, 48,000 miles“Air bag light is always on. I was told it was sensors. Had it repaired but always comes back on and the minute I start the car it stays on until I shut off car. Have other complaint in but forgot to add this. Do not know what type of airbags they are. How do I find out if takata?”
NHTSA complaint #11152975, filed 2018-11, 28,000 miles - Fuel system
Fuel smell / fuel rail leak
- 10 complaints (11%)
- median 34,000 mi at 16.8 yrs old (6 state mileage, few)
- 1 mention a crash, fire or injury
- filed 2015–2023
Complaints describe a gasoline smell inside and outside the van, worse when the heater, defog or vents are used, and mechanics identifying a leaking fuel rail. Several owners say the part was no longer available and the van was left unrepaired; some also mention the engine light on with evaporative emissions codes. Reported anywhere from very low odometer readings to about 150,000 miles; several recent complaints come from vans driven relatively little.
What to check: Smell for fuel around the engine bay and inside the cabin with the blower on, look for wet or stained areas near the fuel rail, and ask whether the rail or injector seals have been replaced.
2 excerpts from owner complaints in NHTSA records
“I had over 40 Complaints with NHTSA. FUEL LEAK - vehicle can go on fire,fumes intoxicating in vehicle through vents..Every mechanic, VEHICLE CAN GO ON FIRE. 2.Electrical- All gages would go crazy while driving - had no idea what speed I was going. 3.3X All Brake fluid leaked out while driving - no brakes 4.FAILED INSPECTION REPEATEDLY - ENGINE LIGHT ALWAYS ON AND AIRBAG LIGHT 5. LARGE EVAP Leak, Small EVAP leak 6. Vehicle slipped out of Gear 7. Brakes - hydraulic, bushels, bearings Every imaginable problem. …”
NHTSA complaint #11502142, filed 2023-01“Want car inspected for defects. Fuel rail leaking gas onto interior and exterior of vehicle. Gas fumes come in through vents, intoxicating cannot use vehicle. Mechanic stated, can go on fire! Can catch on fire or ignite from cigarette or match outside vehicle cannot fix . No fuel rails made since 2017. Due to fire hazard cannot use one from j7nkyard or scrapyard, wont sell due to previous fire hazard. …”
NHTSA complaint #11151970, filed 2018-11, 35 miles - Transmission and drivetrain
Transmission shudder, whine or failure to shift
- 7 complaints (8%)
- median 55,725 mi at 3.9 yrs old (7 state mileage, few)
- filed 2004–2008
Owners describe rattling or whining noises in gear, harsh jerking or lunging when braking or turning, delayed engagement, and in some cases the van dropping out of gear or refusing to move. Complaints mention torque converter and flex plate replacement, transmission rebuilds, and in one case the transmission failing again shortly after repairs. Mostly from about 47,000 to 74,000 miles, with a few reports at very low mileage.
What to check: Drive from cold and check for delayed engagement, whine or shudder under light throttle, and ask whether the transmission has been serviced or rebuilt.
2 excerpts from owner complaints in NHTSA records
“Dt: when braking or making a turn vehicle will lunge forward with the transmission ,and when backing out or driveing forward it will loss power at a higher speed like merging to get on the highway. The first time replaced parts, and second time replaced trans axle. But still having same problems. Did some dignostic on it the third time. Vehicle is in the shop again.”
NHTSA complaint #10125909, filed 2005-06, 48,000 miles“Van made rattling noise when in gear. Van later made whining noise. Dealer replaced torque converter and flex plate. After losing use of van for 4 days, the next day, the whining noise recurred. The second day after I had it back, in addition to whining noise, automatic transmission failed. It only moved through first, second, maybe third gear. Engine revs when it's trying to shift gears.”
NHTSA complaint #10132862, filed 2005-08, 55,725 miles - Steering
Power steering noise or loss of assist
- 6 complaints (7%)
- median 11,045 mi at 1.5 yrs old (6 state mileage, few)
- filed 2003–2007
Complaints describe a growling or whining noise when turning, mostly at low speed, loss of power assist, and in some cases a split power steering hose with smoke from under the hood or a failed rack. Owners report the dealer replaced the hose or rack, and one owner noted a recall for a cooler hose that did not apply to their van. Reported from very low mileage to about 86,000 miles, often noticed at low-speed turning.
What to check: Turn the wheel at idle and listen for groaning, check the power steering fluid level and look for weeping at the cooler hoses and rack, and confirm whether recall 04V386000 applies to the van.
2 excerpts from owner complaints in NHTSA records
“Rack and pinion failed and was replaced with less then 60,000 miles. This is way to early and needs to be determined if this is a common problem or am I just unlucky. There was no incident just repair expense since it was fixed before complete failure.”
NHTSA complaint #10107724, filed 2005-01, 57,500 miles“The vehicle (Chrysler Voyager 2002) had a total failure of its power steering and requires complete replacement of steering rack. The vehicle is still out of service even after 11 days”
NHTSA complaint #10003344, filed 2003-01, 4,000 miles
Buying note. These are older vans, so condition and records matter more than mileage: check the air bag light, brake pedal feel and fluid, fuel smell, transmission behavior and power steering noise on a test drive, and ask for service history. Parts availability for some items, such as the fuel rail, is worth confirming before purchase.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 89 consumer complaints for the 2002 Chrysler Voyager. 52 of the complaints include a mileage, and 56% of those were filed for vehicles with under 50,000 miles; the median is 46,340 miles. Of all complaints, 5 involved a crash, 5 an injury, according to the filers. NHTSA lists 3 recall campaigns and 35 technical service bulletins for this model year.
Not compared (before 2008). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Air bags26 29%
- Brakes16 18%
- Fuel system12 13%
- Electrical system11 12%
- Steering9 10%
- Seat belts6 6.7%
- Suspension6 6.7%
- Equipment4 4.5%
- Tires4 4.5%
Also reported: Electronic stability control (3), Seats (3), Body and structure (3), Exterior lighting (2), Latches, locks and linkages (2), Other or unknown (2), Visibility (wipers, defrost, mirrors) (2), Engine cooling (1).
Example complaints
Air bags: “Chrysler minivan clockspring defect airbag light stays on possibly loosing electrical connection. In fact, on 12/28/03 I was involved in a rear impact car accident and airbag did not deploy, despite the fact that my rear door and bumper had to be replaced at my local Chrysler dealership. I was informed that I was responsible to repair the clockspring. Thankfully, the impact was in the rear where no one was sitting. Had the impact been to the sides, where my grandchildren were sitting, or to the front, I shudder to think of the consequences.”
NHTSA complaint #10052656, filed 2004-01, 35,000 milesBrakes: “Second time no brakes. Fixed last year. Brake fluid leaks out gas still leaking from circular piece , not fixable. Piece was recalled ..mechanic says car can catch on fire. One tire which has to do with brake isn't turning but weight of car can drag it. Wants to break ball joints, bearings ...to see problem.. Related to break fluid leaking out. Mechanic made a makeshift piece and welded to try and stop leak. Can't use defog, air, A/C or car reeks of gas. Complained about this last year as well. Gears shift by themselves, very scary. You go to put in park moves to reverse.. I am disabled. …”
NHTSA complaint #11291898, filed 2019-12, 5 milesFuel system: “1. Leaking gas, fumes make you lightheaded, if you close vents, outside of car reeks of gas. 2. Brakes, all fluid leaked out. No brakes while driving 3. Electrical equipment malfunction. All dials on dashboard go crazy dio not know what speed I am doing, vehicle shuts off 4. Cannot use defog, heat, AC vents, or gas fumes make your eyes tear, sleepy, groggy 5. Windshield wipers constantly malfunction and lock into each other 6. Power steering, loss of control and feels like no power steering 7. Smells like burning if I use controls other than radio 8. …”
NHTSA complaint #11156028, filed 2018-12, 43,000 milesElectrical system: “Fuel rail leaking gas. Fumes inside and outside of vehicle, makes you ver lightheaded and groggy, afraid if someone lights match will ignite. Have to get out and air out car;cannot use defog, heat, or keep vents open , gas fumes get worse. Blinded by not being able to use defog, windshield gets foggy 2. All dials going from low to high repeatedly, loss of control of car very scary. Do not know how fast your driving, like extra terrestrial event. Have been pulled over by police 2x no brakes while driving ***engine light on since few months after I baught car for $9,000 with 24,000. …”
NHTSA complaint #11151018, filed 2018-11, 25,000 milesMileage when problems were reported
56% of the 52 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 28,000 and 64,993 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2002 Chrysler Voyager. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Voyager · sedan | not rated | 4 / 4 | — | — | — |
Ratings before the 2011 model year come from an older, less demanding test and are not comparable with ratings for 2011 and later.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Recalls and investigations
- 04V531000Nov 2, 2004Equipment › Electrical › Radio/tape deck/cd etc.Covers: Chrysler Voyager 2001–2002, Dodge Grand Caravan 2001–2002, Chrysler Town And Country 2001–2002 +1 more
On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
- 04V386000Aug 5, 2004Steering › Hydraulic power assist › Hose, piping, and connectionsCovers: Chrysler Voyager 2002–2004, Town And Country 2002–2004, Dodge Grand Caravan 2002–2004 +1 more
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
- 01V310000Oct 4, 2001Child seatCovers: Chrysler Voyager 2002, Town And Country 2002, Dodge Grand Caravan 2002 +1 more
Vehicle description: certain mini vans fail to comply with requirements of fmvss no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and…
Recall details for the 2002 Chrysler Voyager → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 35 on record; the latest 10 are shown.
- 10229256Jul 22, 2020Electrical system. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the…
- 10221686Jul 22, 2020Electrical system. KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the…
- 10175743Apr 30, 2020Body and structure, Equipment. Disinfectant Solution Recommended for COVID-19
- 10175735Apr 22, 2020Equipment, Electrical system. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty…
- 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Equipment, Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Nov 20, 2019Equipment. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Other model years of the Chrysler Voyager
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 5 | — | 7 | 5 | 22 | — | Too new |
| 2022 | 5 | 2,075 | 5 | 5 | 22 | — | Not enough data |
| 2021 | 18 | 23,620 | 2 | 5 | 22 | — | Rising |
| 2020 | 13 | 90,750 | 1 | 5 | 22 | — | Not enough data |
| 2003 | 32 | 46,000 | 1 | — | — | Not compared (before 2008) | Falling |
| 2002 | 89 | 46,340 | 3 | — | — | Not compared (before 2008) | Stable |
| 2001 | 80 | 60,000 | 2 | — | — | Not compared (before 2008) | Falling |
| 2000 | 6 | 141,450 | 0 | — | — | — | Not enough data |
All Chrysler Voyager model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2002 Chrysler Voyager?
Owners of the 2002 Voyager most often report an air bag warning light that comes on and stays on, often traced by shops to a clockspring or seat/passenger sensor, and repeated brake problems described as a soft or delayed pedal, rear brake failures, and occasional loss of braking. The issues reported most often: Brake pedal soft, delayed or failing to stop; Air bag warning light (clockspring / sensor); Fuel smell / fuel rail leak.
How many NHTSA complaints does the 2002 Chrysler Voyager have?
NHTSA recorded 89 consumer complaints for the 2002 Chrysler Voyager as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Chrysler Voyager is reported most often?
Air bags is named most often, in 26 complaints (29% of the total), followed by brakes with 16.
Has the 2002 Chrysler Voyager been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Chrysler Voyager reported?
Among the 52 complaints that include a mileage, the median is 46,340 miles and the middle half falls between 28,000 and 64,993 miles; 56% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.