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Visibility (wipers, defrost, mirrors)Part report

2002 Dodge Durango Visibility (wipers, defrost, mirrors) Problems

Complaints
16about this part
Share
4%of 423 total for the year
Median mileage
59,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 16 complaints about the visibility of the 2002 Dodge Durango, 4% of the 423 complaints for this model year. Where a mileage was given, the median is 59,000 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Beginning october of 2010 my heater went out in my 2002 Dodge Durango. We replaced the wiring harness, the resister, and the blower motor. The connection between the resister and the wiring harness, continues to melt the first two prongs. In result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. After replacing all three parts it works for about a month before everything starts to fry again. After spending a $100.00/mo for replacement parts and the expense of service, I'm extremely frustrated and broke. …”

NHTSA complaint #10435590, filed 2011-11, 80,000 miles

“My 2002 Dodge Durango purchase new in feb. 2002, and had driven for about 3 1/2 years the passenger windows fail to work. The master control is the only way that I can open the windows. Now on occasion the window will intermittently open and close using the individual switches but it is very seldom have talked to several other owners of these durangos and they have been having the same problem, would like to know if this is a manufacture defect or is it possible that just suddenly all my passenger window broke at the same time. …”

NHTSA complaint #10221381, filed 2008-03, 18,000 miles

“Purchased a used 2002 Dodge Durango with 70k miles. Vehicle was under limited warranty. Drivers power window fell into the door at highway speed, nearly causing an accident just from the shock. Went to dealership, was told it was an electrical issue, so not under warranty. Took it to a private mechanic, $500 to replace the regulator. A few months later, passenger side fails, took it to a different dealership, was told it was a plastic pulley that failed, would have been under warranty, but my warranty just expired. Another $500. …”

NHTSA complaint #10466471, filed 2012-07, 76,000 miles

“While driving in inclement weather, the windshield wipers failed intermittently. This caused poor visibility. The driver was able to maintain control of the vehicle, and drove the vehicle home. Recall#04v216000. The windshield wipers did no operate correctly when in the intermittent setting.”

NHTSA complaint #10083810, filed 2004-08, 40,000 miles

“While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the A/C was on and the compressor clutch was engaged. On inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. Further, the wiring at the plug was severely oxidized and the insulation was melted back. I replaced the plug assembly and resistor block. The resistor block had been replaced three years prior when the lowest blower setting ceased to operate. …”

NHTSA complaint #10439416, filed 2011-12, 138,000 miles

Related recalls

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2026214%
2025113%
202417%
202313%
202152%
201911%
201852%
201742%
201571%
2014101%
2013102%
201291%
201191%
200822%
200742%
2006233%
2005242%
2004212%
2003247%
2002164%
2001264%
2000202%
1999583%
1998505%

Other parts of the 2002 Dodge Durango

Suspension
144 complaints
Transmission and drivetrain
71 complaints
Brakes
65 complaints
Electrical system
48 complaints
Engine cooling
46 complaints
Steering
28 complaints
Air bags
16 complaints
Other or unknown
12 complaints
Engine
10 complaints
Exterior lighting
8 complaints
Body and structure
8 complaints
Equipment
7 complaints

← All problems reported for the 2002 Dodge Durango

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology