2002 Dodge Durango Suspension Problems
- Complaints
- 144about this part
- Share
- 34%of 423 total for the year
- Median mileage
- 42,539miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 144 complaints about the suspension of the 2002 Dodge Durango, 34% of the 423 complaints for this model year. Where a mileage was given, the median is 42,539 miles. 7 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I shift automatic transmission into gear it makes a ticking noise and also when I turn they're always kind of a thump feel to the entire vehicle. I also can take my key out of ignition no matter if its in drive, par, reverse etc...”
NHTSA complaint #10958341, filed 2017-03, 58,000 miles“I just found out today that I will need to install a completely new set of front wheel bearings, tie rods and ball joints after factory recall. According to repair shop they installed the same faulty components to replace the ones that were recalled. I was told they should have installed the correct units with grease fittings, they did not. Going to cost $980.00 to repair.”
NHTSA complaint #10314189, filed 2010-02, 124,314 miles“I heard a clunking noise from front of vehicle when braking or turning. When I took it for service, I was told the right front steering control arm was broken and catastrophic consequences were imminent if I drove. The vehicle was repaired by the Dodge dealer. I was later advised that NHTSA campaign 04v596000 was associated with this failure.”
NHTSA complaint #10199025, filed 2007-08, 114,000 miles“During breaking, steering, and turning, I hear a clacking sound and there is a feeling of something sticking. When the SUV is parked on my drive way, I release the hand break and I can hear a strong clack sound. I had times where the breaking system was difficult to press. I took the SUV to pep boys and their evaluation shows that it needs upper and lower ball joints, front brakes, and shock and struts. Steering: terrible and extremely difficult to turn (super hard to steer). Some parts where changed by pep boys in an urgent situation. …”
NHTSA complaint #10716090, filed 2015-05, 153,500 miles“I own a 2002 Dodge Durango and have had the ball joints replaced 3 weeks ago. I also had the car realligned. The car is now out of allign pulling to the right when I brake and making an awful clunking noise when I brake. I was told it was a suspension issue and that is why the vechile will not stay alligned. I have already gone through 3 sets of tires since I bought the car!”
NHTSA complaint #10125735, filed 2005-06, 43,000 milesRelated recalls
- 04V596000Dec 21, 2004On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball joint…Covers: Dodge Durango 2000–2003, Dakota 2000–2003
Related service bulletins
- 10011940Dec 16, 2004Upper ball joint extended warranty.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 14% |
| 2025 | 1 | 13% |
| 2024 | 1 | 7% |
| 2021 | 3 | 1% |
| 2020 | 1 | 2% |
| 2019 | 3 | 2% |
| 2018 | 6 | 3% |
| 2017 | 4 | 2% |
| 2016 | 5 | 3% |
| 2015 | 9 | 2% |
| 2014 | 7 | 1% |
| 2013 | 5 | 1% |
| 2012 | 6 | 1% |
| 2011 | 7 | 1% |
| 2009 | 1 | 8% |
| 2008 | 4 | 4% |
| 2007 | 4 | 2% |
| 2006 | 10 | 1% |
| 2005 | 14 | 1% |
| 2004 | 18 | 2% |
| 2003 | 91 | 27% |
| 2002 | 144 | 34% |
| 2001 | 265 | 40% |
| 2000 | 507 | 47% |
| 1999 | 1,102 | 56% |
| 1998 | 540 | 56% |
Other parts of the 2002 Dodge Durango
71 complaintsBrakes
65 complaintsElectrical system
48 complaintsEngine cooling
46 complaintsSteering
28 complaintsAir bags
16 complaintsVisibility (wipers, defrost, mirrors)
16 complaintsOther or unknown
12 complaintsEngine
10 complaintsExterior lighting
8 complaintsBody and structure
8 complaintsEquipment
7 complaints
← All problems reported for the 2002 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology