Skip to content
SuspensionPart report

2012 Dodge Durango Suspension Problems

Complaints
6about this part
Share
1%of 640 total for the year
Median mileage
55,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the suspension of the 2012 Dodge Durango, 1% of the 640 complaints for this model year. Where a mileage was given, the median is 55,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We put our Durango away each winter and doesn't get driven until we bring it out in the spring. 2 years ago I pulled it out in the spring. I found 2 oil puddles where the rear wheels sat. All the oil had leaked out of the rear shocks. I had them replaced by my mechanic at a cost of $450 each, using Dodge original parts. I went into our garage a week ago (feb 18th 2021) and found the left rear shock had let go again, another puddle on the garage floor. If these let go when you are driving, the vehicle bounces violently. …”

NHTSA complaint #11398224, filed 2021-02, 35,000 miles

“Since the vehicle was brand new its has had a vibration in the steering wheel and pulls hard to the right. I have had the vehicle to the dealer many times with no success. I found the issue myself once I looked under the car. Both front struts are blown, spraying oil onto other components, frame and leaking onto the floor of the garage. The vehicle slidside ways on a left hand turn from a stop light.”

NHTSA complaint #10484704, filed 2012-11, 9,500 miles

“My wife was driving down the road probably about 40 or 45 MPH when she heard a loud pop and the car began to handle weird and making all kinds of noise. She got it to a nearby parking lot where I met her to look at it. At first glance I could not find anything wrong except for the exhaust appeared to be broke so I had her drive it home since she was only a mile from the house. When I got it home upon further inspection I found that the rear subframe for the rearend had ripped out of the unibody frame. There cracks and rust in the frame. …”

NHTSA complaint #11243413, filed 2019-08, 115,000 miles

“My Durango started making noise in the back end, and seemed unstable at times handling, and even worse when towing. The noise was most pronounced going slow over bumpy roads, like a clunking noise. Upon researching I discovered that these vehicles are known for having problems with the rear self-leveling shocks. These shocks are not a cheap fix, but knowing I had no other choice but to replace them with the same problematic shocks, I replaced them. The Durango was silent for a couple days, then a noise again appeared in the back end of the vehicle. …”

NHTSA complaint #10862449, filed 2016-05, 60,000 miles

“Chrysler has published a technical service bulletin (TSB) number 17-007-14. I experienced the symptom of this TSB as a clunking sound from the rear of the vehicle. It is caused by the self leveling suspension (sls) shock strut upper mount failing. The sls is a component of the optional tow package. Before I understood what the issue was, I towed a 23' 4,500 lbs trailer over 1,200 miles. I equipped my Durango with a weight distribution and anti-sway hitch assembly rated at 8,000 lbs and ensured both the tow vehicle and trailer were near perfectly level. …”

NHTSA complaint #10761996, filed 2015-09, 55,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2026214%
2025113%
202417%
202131%
202012%
201932%
201863%
201742%
201653%
201592%
201471%
201351%
201261%
201171%
200918%
200844%
200742%
2006101%
2005141%
2004182%
20039127%
200214434%
200126540%
200050747%
19991,10256%
199854056%

Other parts of the 2012 Dodge Durango

Electrical system
347 complaints
Engine
141 complaints
Fuel system
99 complaints
Brakes
75 complaints
Steering
42 complaints
Other or unknown
37 complaints
Transmission and drivetrain
37 complaints
Air bags
28 complaints
Vehicle speed control
24 complaints
Exterior lighting
19 complaints
Electronic stability control
10 complaints
Visibility (wipers, defrost, mirrors)
9 complaints

← All problems reported for the 2012 Dodge Durango

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology