2012 Dodge Durango Suspension Problems
- Complaints
- 6about this part
- Share
- 1%of 640 total for the year
- Median mileage
- 55,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2012 Dodge Durango, 1% of the 640 complaints for this model year. Where a mileage was given, the median is 55,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We put our Durango away each winter and doesn't get driven until we bring it out in the spring. 2 years ago I pulled it out in the spring. I found 2 oil puddles where the rear wheels sat. All the oil had leaked out of the rear shocks. I had them replaced by my mechanic at a cost of $450 each, using Dodge original parts. I went into our garage a week ago (feb 18th 2021) and found the left rear shock had let go again, another puddle on the garage floor. If these let go when you are driving, the vehicle bounces violently. …”
NHTSA complaint #11398224, filed 2021-02, 35,000 miles“Since the vehicle was brand new its has had a vibration in the steering wheel and pulls hard to the right. I have had the vehicle to the dealer many times with no success. I found the issue myself once I looked under the car. Both front struts are blown, spraying oil onto other components, frame and leaking onto the floor of the garage. The vehicle slidside ways on a left hand turn from a stop light.”
NHTSA complaint #10484704, filed 2012-11, 9,500 miles“My wife was driving down the road probably about 40 or 45 MPH when she heard a loud pop and the car began to handle weird and making all kinds of noise. She got it to a nearby parking lot where I met her to look at it. At first glance I could not find anything wrong except for the exhaust appeared to be broke so I had her drive it home since she was only a mile from the house. When I got it home upon further inspection I found that the rear subframe for the rearend had ripped out of the unibody frame. There cracks and rust in the frame. …”
NHTSA complaint #11243413, filed 2019-08, 115,000 miles“My Durango started making noise in the back end, and seemed unstable at times handling, and even worse when towing. The noise was most pronounced going slow over bumpy roads, like a clunking noise. Upon researching I discovered that these vehicles are known for having problems with the rear self-leveling shocks. These shocks are not a cheap fix, but knowing I had no other choice but to replace them with the same problematic shocks, I replaced them. The Durango was silent for a couple days, then a noise again appeared in the back end of the vehicle. …”
NHTSA complaint #10862449, filed 2016-05, 60,000 miles“Chrysler has published a technical service bulletin (TSB) number 17-007-14. I experienced the symptom of this TSB as a clunking sound from the rear of the vehicle. It is caused by the self leveling suspension (sls) shock strut upper mount failing. The sls is a component of the optional tow package. Before I understood what the issue was, I towed a 23' 4,500 lbs trailer over 1,200 miles. I equipped my Durango with a weight distribution and anti-sway hitch assembly rated at 8,000 lbs and ensured both the tow vehicle and trailer were near perfectly level. …”
NHTSA complaint #10761996, filed 2015-09, 55,000 milesRelated service bulletins
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
- 10139750Sep 20, 2014Rattle And/Or Clunk Noise From Rear Of The Vehicle Equipped With Load Leveling Suspension This bulletin involves verifying and if necessary, replacing the right and left rear…
- 10062986Sep 20, 2014Summary to be provided on a future date.
- 10188642Apr 3, 2013This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load…
- 10062983Apr 3, 2013Summary to be provided on a future date.
- 10136528Mar 27, 201352124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in…
- 10129012Mar 27, 201352124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in…
- 10062977Jan 31, 2013Summary to be provided on a future date.
- 10216338Nov 21, 2012Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 14% |
| 2025 | 1 | 13% |
| 2024 | 1 | 7% |
| 2021 | 3 | 1% |
| 2020 | 1 | 2% |
| 2019 | 3 | 2% |
| 2018 | 6 | 3% |
| 2017 | 4 | 2% |
| 2016 | 5 | 3% |
| 2015 | 9 | 2% |
| 2014 | 7 | 1% |
| 2013 | 5 | 1% |
| 2012 | 6 | 1% |
| 2011 | 7 | 1% |
| 2009 | 1 | 8% |
| 2008 | 4 | 4% |
| 2007 | 4 | 2% |
| 2006 | 10 | 1% |
| 2005 | 14 | 1% |
| 2004 | 18 | 2% |
| 2003 | 91 | 27% |
| 2002 | 144 | 34% |
| 2001 | 265 | 40% |
| 2000 | 507 | 47% |
| 1999 | 1,102 | 56% |
| 1998 | 540 | 56% |
Other parts of the 2012 Dodge Durango
347 complaintsEngine
141 complaintsFuel system
99 complaintsBrakes
75 complaintsSteering
42 complaintsOther or unknown
37 complaintsTransmission and drivetrain
37 complaintsAir bags
28 complaintsVehicle speed control
24 complaintsExterior lighting
19 complaintsElectronic stability control
10 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2012 Dodge Durango
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology