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SuspensionPart report

2004 Dodge Durango Suspension Problems

Complaints
18about this part
Share
2%of 1,115 total for the year
Median mileage
15,350miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 18 complaints about the suspension of the 2004 Dodge Durango, 2% of the 1,115 complaints for this model year. Where a mileage was given, the median is 15,350 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I recently bought a 2004 Dodge Durango slt with the hemi engine. When I accelerate or come to stops, there will be a popping noise coming from somewhere in the rear suspension. This occurs daily without fail. Also, when travelling over roadways, at normal speed, there is excessive bounce of the vehicle from the rear along with this popping noise/sensation. I will be bringing the vehicle into the dealer today for this repair. …”

NHTSA complaint #10072855, filed 2004-05, 4,000 miles

“The family & I were traveling back from nj to fl. We stopped for gas & restrooms. As we were pulling out to get back to head back onto the road the truck would not steer in the right direction. We got out & noticed the tire was no longer connected to the steering rod. Luckily there was a Dodge dealership right down the road. We had to wait until morning to get it towed to the dealership. So we had to get it moved into a parking space at the convenience store & stay in a motel for 2days until the truck was done. It took two days because the part needed to be ordered. …”

NHTSA complaint #10348970, filed 2010-08, 83,520 miles

“I was returning from a luncheon with an estimating fire marshall for west virginia and a nicholas county deputy sheriff. When driving home to braxton county I suddenly felt a sudden jerk in the steering wheel, and then began to lose control of the vehicle. I struck a guard rail head on, and the air bags failed to deploy. Vehicle then rolled several times, entrapping me inside and upside down. It was noted later that the left front wheel had broken loose. No other vehicles were involved. …”

NHTSA complaint #10104288, filed 2004-12, 4,630 miles

“My 2004 Dodge Durango went back to martin Dodge for excessive bounce in the rear end along with a continued popping noise during said bounce. Martin Dodge advised me that the bell crank bushing was stripped & was replaced. The vehicle was in their shop for 3 days initially, & 4 days the second time. I was advised that new shocks & sway bar were ordered to be installed. As per the invoice of june 11, 2004, same was not completed. The part is listed at $81.55. The labor is listed at $13.00. $13.00 labor for a vehicle in the shop 4 days?????? I first drove the vehicle today, june 13, 2004. …”

NHTSA complaint #10075300, filed 2004-06, 8,532 miles

“Approximately 10 months ago noted severe rust through beginning on both driver and passenger side rocker panels and rear quarter panels/wheel wells. Estimate at that time for full repair was over $4000 due to extent of rust. Rust affects rocker panels, driver compartment floor at door entry points and both driver and passenger quarter panels. Dealership body shot personnel noted that 'these Durango's and dakotas all rust out bad - and it happens fast'. Very telling. The vehicle has been fully maintained throughout ownership and has been garaged continually. …”

NHTSA complaint #10723586, filed 2015-06, 88,500 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2026213%
2025113%
202417%
202131%
202012%
201932%
201863%
201742%
201653%
201592%
201471%
201351%
201261%
201171%
200918%
200844%
200742%
2006101%
2005141%
2004182%
20039127%
200214434%
200126540%
200050747%
19991,10256%
199854056%

Other parts of the 2004 Dodge Durango

Engine
326 complaints
Engine cooling
249 complaints
Electrical system
243 complaints
Air bags
143 complaints
Transmission and drivetrain
99 complaints
Vehicle speed control
49 complaints
Body and structure
35 complaints
Steering
31 complaints
Brakes
30 complaints
Fuel system
30 complaints
Other or unknown
25 complaints
Equipment
22 complaints

← All problems reported for the 2004 Dodge Durango

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology