1994 Dodge Grand Caravan Body and structure Problems

“When the consumer closed the rear hatch the hinge on the upper right came off. Upon further investigation it was discovered that the bolt had broken in half and one half of the bolt was still attached to the door while other half fell to the ground. The pressurized mechanism was locked in the open position and in order to close the door the consumer had no choice but to puncture the roof.”

“Consumer stated the sliding door fell off track . The part had been repaired three times, however the problem recurred. The consumer stated that the parts seem to wear to easy and rust when they should not.”

“The sliding door has been an issue since we first got our minivan. At first the dealer claimed that the hinge was bad - it was only a few months old. The next time that I took it in for this they said that we were experiencing normal wear and tear. I refused to pay stating that a new vehicle with less than 20,000 miles doors hindges and latches wearing out is not normal. The next time the door would not close it was the latch, the next time it was the upper hindge then the lower and back and forth. For over six years we have had latches and hindges replaced. …”

“In jan 1998, I noticed surface damage that looked like spots. Over the months after repeated washes and waxes, the spots grew in size. The spots started etching below the top surface. A couple of months afterward I started to see a gray surfaces appear where the spots were. During a service visit in mid 1998 to my local chrysler/Dodge dealer in fort collins, co., I then asked them what causes this and whether touchup paint would work to fix the surface. They said the cause was enivormental effects on paint. I took their word on it and purchased the touchup paint. …”

“Sliding door would intermittently fly open when making a turn or coming to a stop. Manufacturer notified and informed of no recall and vehicle out of its warranty. Door flew open on one occasion during an accident when impact was to the front of the vehicle, the door popped open.”