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Body and structurePart report

2016 Dodge Grand Caravan Body and structure Problems

Complaints
228about this part
Share
23%of 1,002 total for the year
Median mileage
58,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 228 complaints about the body and structure of the 2016 Dodge Grand Caravan, 23% of the 1,002 complaints for this model year. Where a mileage was given, the median is 58,000 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.”

NHTSA complaint #11414534, filed 2021-04, 32,000 miles

“Drivers side, passenger sliding door will not unlock or open. Doesn't make any difference if it is stationary, off or running. In my opinion, this is a safety issue, anyone sitting in that position requiring emergency egress, would be trapped. I suspect it is a bad door locking system, it shouldn't have happened with <40k miles.”

NHTSA complaint #11297211, filed 2020-01, 40,000 miles

“All of a sudden the driver side sliding door is frozen locked and will not open. I have tried everything to be able to open the door - from outside and inside and it does not unlock or open. This is a serious safety issue - if my grandchildren are sitting in the middle and back seats - how will they get out in an emergency?”

NHTSA complaint #11377495, filed 2020-12, 62,395 miles

“My drivers side passenger door will not open or unlock. After some research it seems its the actuator. Which is costly to repair and a safety hazard. I read lots of complaints about the door being stuck and all of a sudden coming open while driving. This is a safety hazard especially with kids in the car. Or what if theres an accident and we cant get the door opened to get everyone out safetly.”

NHTSA complaint #11408078, filed 2021-04, 127,000 miles

“Right sliding door would not unlock. Neither the key fob. Overhead button, outside door handle nor the inside manual or electric button will allow the door to open. Big safety hazard as I transport my grandchildren. I fixed it by forcing the actuator connecting rod. However, now the left sliding door will not unlock.”

NHTSA complaint #11324020, filed 2020-05, 71,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
20192912%
20185922%
20179523%
201622823%
2015249%
2014175%
2013266%
2012193%
2011194%
2010182%
200971%
2008272%
2007148%
20063613%
2005707%
200443%
2003146%
2002197%
200193%
2000337%
1999164%
1998275%
1997183%
1996595%
19952019%
19943317%
19933211%
19923313%
1991119%
199059%
198928%
1988110%

Other parts of the 2016 Dodge Grand Caravan

Electrical system
314 complaintsOther or unknown
241 complaintsTransmission and drivetrain
221 complaintsEngine
83 complaintsFuel system
26 complaintsSeats
25 complaintsLatches, locks and linkages
24 complaintsAir bags
22 complaintsVehicle speed control
17 complaintsBrakes
13 complaintsElectronic stability control
11 complaintsSteering
11 complaints

← All problems reported for the 2016 Dodge Grand Caravan

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology