2012 Dodge Journey Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 9about this part
- Share
- 2%of 377 total for the year
- Median mileage
- 80,295miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the visibility of the 2012 Dodge Journey, 2% of the 377 complaints for this model year. Where a mileage was given, the median is 80,295 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving down the highway with my two kids when I had turned my bright lights on then off again as cars were coming when the windshield wipers turned on. They will not turn off, the high beams won't turn on and my blinkers do not work as well. Everytime I start the vehicle the windshield wipers turn on and cannot be turned off again. Everything in the switch that controls all of these features is useless and a huge safety issue. Luckily we were not hit turning off the highway headed home.”
NHTSA complaint #11328791, filed 2020-06, 163,000 miles“My 2012 Dodge Journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if I have the switch on. Also, I have one tail light that's bothersome. If I open any of my doors, all of the tail lights work. When I turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.”
NHTSA complaint #10610679, filed 2014-07, 30,000 miles“When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.”
NHTSA complaint #11174288, filed 2019-02, 60,000 miles“This issue occurred regardless if the car was in motion or stationary. It also occurred if the motor was turned on or not. The license plate light was out, but it was not a bulb issue. The center rear brake light (on the tailgate) was out, but it was not a bulb issue. This is a safety issue. The tailgate wiper would not return to the home position when turned off. It would remain wherever it was when the switch was turned off. This was a visibility issue. The key-less entry fob would not unlock the car doors. This was not a fob battery issue. …”
NHTSA complaint #11192786, filed 2019-03, 80,295 miles“So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.”
NHTSA complaint #11525194, filed 2023-06Related service bulletins
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- 10169246Nov 20, 2019Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of…
- 10217488Nov 3, 2017Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software…
- 10219830Jun 7, 2017Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection…
- 10223855Sep 7, 2016Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this…
- 10148659Sep 5, 2015Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when…
- 10218801Apr 10, 2014Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing…
- 10217960Apr 10, 2014Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 4 | 4% |
| 2018 | 9 | 4% |
| 2017 | 5 | 2% |
| 2016 | 5 | 1% |
| 2015 | 5 | 1% |
| 2014 | 6 | 1% |
| 2013 | 6 | 2% |
| 2012 | 9 | 2% |
| 2011 | 3 | 2% |
| 2010 | 20 | 2% |
| 2009 | 32 | 2% |
| 2008 | 1 | 13% |
Other parts of the 2012 Dodge Journey
116 complaintsBrakes
107 complaintsEngine
97 complaintsOther or unknown
52 complaintsElectronic stability control
44 complaintsTransmission and drivetrain
36 complaintsAir bags
29 complaintsSteering
23 complaintsVehicle speed control
20 complaintsFuel system
15 complaintsWheels
13 complaintsExterior lighting
12 complaints
← All problems reported for the 2012 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology