2018 Dodge Journey Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 9about this part
- Share
- 4%of 237 total for the year
- Median mileage
- 140,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the visibility of the 2018 Dodge Journey, 4% of the 237 complaints for this model year. Where a mileage was given, the median is 140,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My back up camera has flipped the view upside down. Sometimes it glitches like static. I have tried different approaches to fix the issue but it continues to be upside down. It also caused me to back into my other car due to it glitching in the process of me backing up by causing me to lose visibility in a split second. It has been like this for years now with no hope of finding a solution. This is a safety issue and should be recalled.”
NHTSA complaint #11664478, filed 2025-06“At Approximately 77,700 miles my Backup Camera is starting to fail intermittently. when I go to start the car and put it in reverse the screen will just show black and some static bars might show up and later on when I go to reverse again it usually works then but now sometimes it may not, yet my vehicle is not covered under the 2 separate recalls affecting the backup camera though I also have not had time to contact my local dealer about it giving its difficult nature to reproduce the issue..”
NHTSA complaint #11541071, filed 2023-08“It started with third brake light out, then,tail wipers intermittenly work, then camera not working- had to have someone watch the back of car to see also right inside light out AND Tailgate wont lock with rest of doors After looking on YOUTUBE this has been going on since 2012”
NHTSA complaint #11672554, filed 2025-07“The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V396000 (VISIBILITY); however, the VIN was not included in the recall. …”
NHTSA complaint #11729403, filed 2026-04, 140,000 miles“All doors get stuck locked and/or unlocked. Key fob will not lock or unlock and door panels will not unlock our lock. 999 Back wiper only works intermittently.”
NHTSA complaint #11606404, filed 2024-08Related recalls
- 18V396000Jun 14, 2018Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible…Covers: Dodge Journey 2018
Related service bulletins
- 10220098Nov 20, 2019Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of…
- 10169246Nov 20, 2019Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of…
- 10216110Nov 8, 2017A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no…
- 10219830Jun 7, 2017Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection…
- 10138855Jun 7, 2017Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection…
- 10223855Sep 7, 2016Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 3 | 5% |
| 2019 | 4 | 4% |
| 2018 | 9 | 4% |
| 2017 | 5 | 2% |
| 2016 | 5 | 1% |
| 2015 | 5 | 1% |
| 2014 | 6 | 1% |
| 2013 | 6 | 2% |
| 2012 | 9 | 2% |
| 2011 | 3 | 2% |
| 2010 | 20 | 2% |
| 2009 | 32 | 2% |
| 2008 | 1 | 13% |
Other parts of the 2018 Dodge Journey
72 complaintsOther or unknown
46 complaintsEngine
31 complaintsExterior lighting
27 complaintsBack-over prevention (rear camera)
25 complaintsBrakes
25 complaintsVehicle speed control
21 complaintsTransmission and drivetrain
18 complaintsSeats
14 complaintsAir bags
12 complaintsSteering
11 complaintsFuel system
8 complaints
← All problems reported for the 2018 Dodge Journey
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology