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Latches, locks and linkagesPart report

2004 Dodge RAM 2500 Latches, locks and linkages Problems

Complaints
7about this part
Share
1%of 582 total for the year
Median mileage
120,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the latches, locks and linkages of the 2004 Dodge RAM 2500, 1% of the 582 complaints for this model year. Where a mileage was given, the median is 120,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The drivers door lock actuator malfunctioned in the locked position and the key could not unlock the door. Without your key fob you are locked out of your car! This is a common problem from the searches I did on the internet. This could be a safety issue.”

NHTSA complaint #10536840, filed 2013-08, 69,000 miles

“2004 Dodge RAM 2500 diesel 4x4. Last friday the driver's door lock actuator just stopped working. Cannot open door from the outside with the key fob or by turning the key. The plunger thingy moves up a bit, but not enough to unlock the door - and you cannot pull it up manually. Just looked online and there are many many many reports of the same thing. Would be interested if there were a covered recall for this.”

NHTSA complaint #10436641, filed 2011-11, 120,000 miles

“Drivers side door lock will not in unlock using the unlock switch. Switch unlocks the other doors but not the drivers door. Will open with inside door handle. When trying to open it from the outside with the key is very hard. Lock does not want to stay unlocked.”

NHTSA complaint #10464580, filed 2012-07, 160,359 miles

“Driver side door lock stuck in down position. Keyless entry will not work. Door will not unlock from outside. Only way to open door is from inside. On-line research indicates a common problem - door actuator.”

NHTSA complaint #10447340, filed 2012-02, 111,000 miles

“The contact owns a 2004 Dodge RAM 2500. The contact stated the front driver's side door would neither lock nor unlock. The contact spoke with a dealer and was told that the motor for the door locks possibly failed. The failure and the current mileages were 130,000.”

NHTSA complaint #10456706, filed 2012-04, 130,000 miles

Latches, locks and linkages: other model years

YearComplaintsShare of year
201110%
200610%
200551%
200471%
200310%
200211%
200151%
200021%
199941%
199821%
199621%
199552%
199464%
199313%

Other parts of the 2004 Dodge RAM 2500

Steering
140 complaints
Transmission and drivetrain
110 complaints
Suspension
106 complaints
Air bags
90 complaints
Electrical system
47 complaints
Body and structure
35 complaints
Fuel system
33 complaints
Visibility (wipers, defrost, mirrors)
30 complaints
Exterior lighting
26 complaints
Engine cooling
24 complaints
Brakes
18 complaints
Vehicle speed control
17 complaints

← All problems reported for the 2004 Dodge RAM 2500

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology