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EquipmentPart report

2013 Ford C-MAX Hybrid Equipment Problems

Complaints
2about this part
Share
2%of 120 total for the year
Median mileage
5,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the equipment of the 2013 Ford C-MAX Hybrid, 2% of the 120 complaints for this model year. Where a mileage was given, the median is 5,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The owners manual, third printing does not match the am/fm/cd with sync configuration of my c-max. On numerous occasions I have contacted Ford about this issue but have been stonewalled. They have sent me a first printing manual which does not match the configuration of my car. I have spoken on the phone to the consumers desk numerous times and always received the statement, we are sorry I have asked this customer service desk to file a formal complaint, I have written letters to Ford and received no reply. …”

NHTSA complaint #10554897, filed 2013-12

“The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving 70 MPH, the navigational system failed to provide proper directions. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 5,000.”

NHTSA complaint #10531831, filed 2013-07, 5,000 miles

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
201322%

Other parts of the 2013 Ford C-MAX Hybrid

Electrical system
49 complaints
Engine
17 complaints
Steering
15 complaints
Transmission and drivetrain
15 complaints
Body and structure
13 complaints
Latches, locks and linkages
11 complaints
Other or unknown
8 complaints
Brakes
7 complaints
Air bags
6 complaints
Fuel system
6 complaints
Electronic stability control
4 complaints
Exterior lighting
4 complaints

← All problems reported for the 2013 Ford C-MAX Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology