2020 Ford Expedition Seats Problems
- Complaints
- 3about this part
- Share
- 1%of 427 total for the year
- Median mileage
- 106,920miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the seats of the 2020 Ford Expedition, 1% of the 427 complaints for this model year. Where a mileage was given, the median is 106,920 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The 2nd row Captain's chair track became broken and the seat is stuck on the track, in the forward most position. The seats can lift off the track to allow passengers to easily access the 3rd row. The seat, if the button is pushed, becomes stuck forward and needs to be manually released. Malloy Ford of Winchester VA is the dealership that has looked at this defect and determined it to be a warrantied repair. They will not comment on my safety concerns. I have reached out to Ford Motor Co with the same, silent response about safety. Parts are unavailable, according to them.”
NHTSA complaint #11532797, filed 2023-07“The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver’s side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt to returned to the original position. The contact stated that coolant was added to the coolant reservoir; however, the vehicle was leaking coolant. The contact was unsure if the cap was positioned correctly. There were no warning lights illuminated. …”
NHTSA complaint #11744803, filed 2026-06, 106,920 miles“The transmission seems to be missing gears and shifting violently at weird times, completely losing transmission engagement and randomly shifting into neutral when acceleration pedal is engaged at a higher speed on the highway and then the vehicle will all of the sudden try to shift back into gear violently at moments of high speed acceleration. It has issues finding the gear sometimes completely disengaging into neutral and a crackling popcorn sound coming from front passenger side under the car. …”
NHTSA complaint #11536822, filed 2023-08Related recalls
- 20V366000Jun 23, 2020Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row…Covers: Ford Expedition 2020, Lincoln Navigator 2020
- 19V633000Aug 28, 2019Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford…Covers: Ford Expedition 2019–2020, F-150 2018–2020, Explorer 2018–2020 +6 more
Related service bulletins
- 11036530Aug 22, 2026For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service…
- 10248357Dec 5, 2023This article supersedes TSB 23-2036 to add 2024 vehicle model years. Some 2018-2024 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does…
- 10232488Feb 7, 2023Some 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or…
- 10230924Jan 23, 2023Some 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward…
- 10209209Mar 21, 2022This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC…
- 10208146Feb 17, 2022Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super…
- 10199536Jul 22, 2021Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super…
- 10175895May 18, 2020Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 6 | 16% |
| 2024 | 3 | 4% |
| 2023 | 1 | 2% |
| 2022 | 2 | 2% |
| 2021 | 1 | 0% |
| 2020 | 3 | 1% |
| 2019 | 6 | 1% |
| 2018 | 1 | 0% |
| 2017 | 4 | 1% |
| 2015 | 2 | 1% |
| 2014 | 2 | 3% |
| 2013 | 2 | 2% |
| 2012 | 3 | 3% |
| 2011 | 8 | 11% |
| 2010 | 6 | 10% |
| 2009 | 3 | 11% |
| 2008 | 2 | 1% |
| 2007 | 4 | 2% |
| 2006 | 1 | 0% |
| 2005 | 2 | 1% |
| 2004 | 5 | 2% |
| 2003 | 11 | 2% |
| 2002 | 1 | 0% |
| 2001 | 1 | 0% |
| 2000 | 4 | 0% |
| 1998 | 8 | 1% |
| 1997 | 8 | 1% |
Other parts of the 2020 Ford Expedition
268 complaintsOther or unknown
62 complaintsEngine
51 complaintsSeat belts
39 complaintsElectrical system
35 complaintsBody and structure
22 complaintsVehicle speed control
15 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsBrakes
10 complaintsAir bags
9 complaintsBack-over prevention (rear camera)
8 complaintsForward collision avoidance
7 complaints
← All problems reported for the 2020 Ford Expedition
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology