2012 Ford Explorer Back-over prevention (rear camera) Problems
- Complaints
- 12about this part
- Share
- 1%of 830 total for the year
- Median mileage
- 98,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the back-over prevention of the 2012 Ford Explorer, 1% of the 830 complaints for this model year. Where a mileage was given, the median is 98,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2012 Ford Explorer. The contact stated that the hazard lights and other surrounding indicator systems were inoperable. Additionally, the rearview camera displayed a blank image while reversing. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 208,974.”
NHTSA complaint #11734667, filed 2026-04, 208,974 miles“The contact owns a 2012 Ford Explorer. The contact stated that while reversing, the rearview camera failed to display an image. The message Camera Not Available - Contact Your Dealer was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.”
NHTSA complaint #11671119, filed 2025-07, 107,000 miles“The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 15 MPH, the Service Power Steering message was displayed. The contact pulled into a parking lot, turned off and then restarted the vehicle. The failure persisted, and the power steering feature failed to operate as needed. While in reverse, the back over prevention camera display the Service Camera - Take to Dealer message on the screen. …”
NHTSA complaint #11746616, filed 2026-06, 237,000 miles“The contact owns a 2012 Ford Explorer. The contact stated while reversing, the back over prevention image was showing on the opposite side of the screen, and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure could be linked to NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the VIN and the model vehicle were not included. The vehicle was taken to the local dealer where it was diagnosed and determined that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. …”
NHTSA complaint #11665110, filed 2025-06, 68,000 miles“My back-up camera has flipped images so the left appears on the right and the right appears on the left as well as the safety lines have disappeared. The two Ford dealerships want a diagnostic fee that doesn't even go toward the cost of the repairs.”
NHTSA complaint #11696547, filed 2025-10Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 2% |
| 2025 | 1 | 1% |
| 2024 | 1 | 5% |
| 2023 | 7 | 6% |
| 2022 | 23 | 8% |
| 2021 | 36 | 8% |
| 2020 | 104 | 8% |
| 2019 | 2 | 1% |
| 2018 | 26 | 4% |
| 2017 | 7 | 0% |
| 2016 | 6 | 0% |
| 2015 | 147 | 8% |
| 2014 | 29 | 2% |
| 2013 | 38 | 2% |
| 2012 | 12 | 1% |
| 2011 | 2 | 0% |
| 2008 | 1 | 1% |
| 2002 | 1 | 0% |
Other parts of the 2012 Ford Explorer
360 complaintsBody and structure
144 complaintsOther or unknown
108 complaintsEngine
79 complaintsElectrical system
64 complaintsTransmission and drivetrain
55 complaintsFuel system
34 complaintsAir bags
27 complaintsVisibility (wipers, defrost, mirrors)
24 complaintsSuspension
22 complaintsBrakes
21 complaintsElectronic stability control
19 complaints
← All problems reported for the 2012 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology