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Back-over prevention (rear camera)Part report

2022 Ford Explorer Back-over prevention (rear camera) Problems

Complaints
23about this part
Share
8%of 271 total for the year
Median mileage
14,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 23 complaints about the back-over prevention of the 2022 Ford Explorer, 8% of the 271 complaints for this model year. Where a mileage was given, the median is 14,000 miles. 3 of these say a crash was involved, according to the filers. 6 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“In late October, 2022, when reversing in my driveway, I hit a tree. The rear camera alert system did not notify me of the presence / closeness of the tree (lived here almost 6 years, should know of tree but heavily rely on the camera and alerts to let me know if I'm too close). On another day, my husband was in the car with me and as I was reversing - he said your alert didn't go off, this is probably why you hit that tree. I was unaware until today (1/30) that there is an active recall on my car for this issue. …”

NHTSA complaint #11504384, filed 2023-01

“When going from Drive to Reverse, the car will delay for 30 seconds to a minute and display a white vehicle screen. It will be inoperable during this delay time, which can be dangerous given the situation and I have almost been hit twice because of this delay. I am uncomfortable driving the vehicle, as not being able to put the car immediately into reverse in any given situation is dangerous for both myself, my children and anyone else on the road. The vehicle has been into the dealership, they said no issue exist. …”

NHTSA complaint #11533334, filed 2023-07

“The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty processor was diagnosed and therefore not replaced. This issue puts me, other vehicles and pedestrians in particular risk as there is not rear camera image being projected. The problem has been confirmed by two dealers, diagnosed and now indication is to repair it. …”

NHTSA complaint #11653910, filed 2025-04

“We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ( Lost Communication With Camera Module Rear ). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. …”

NHTSA complaint #11698560, filed 2025-11

“I was backing up at low speed (less than 1 mph) to park by gently letting my foot off the brake to back. I was using the rear backup camera to gauge how far I could go back without striking the vehicle behind me. The screen showed video that I was still several feet away from the vehicle behind me when I felt a sudden bump. I stepped on the brake hard to ensure I was no longer moving but the camera still showed several feet between my rear bumper and the vehicle behind me. I put the vehicle in park and got out to verify that I had struck the vehicle behind me. I had. …”

NHTSA complaint #11529002, filed 2023-06

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202612%
202511%
202415%
202376%
2022238%
2021368%
20201048%
201921%
2018264%
201770%
201660%
20151478%
2014292%
2013382%
2012121%
201120%
200811%
200210%

Other parts of the 2022 Ford Explorer

Transmission and drivetrain
61 complaintsOther or unknown
58 complaintsElectrical system
39 complaintsFuel system
37 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsEngine
30 complaintsBrakes
13 complaintsSuspension
13 complaintsForward collision avoidance
12 complaintsBody and structure
11 complaintsSteering
9 complaintsAir bags
7 complaints

← All problems reported for the 2022 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology