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Back-over prevention (rear camera)Part report

2023 Ford Explorer Back-over prevention (rear camera) Problems

Complaints
7about this part
Share
6%of 113 total for the year
Median mileage
5,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 7 complaints about the back-over prevention of the 2023 Ford Explorer, 6% of the 113 complaints for this model year. Where a mileage was given, the median is 5,000 miles. 6 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The rear camera on my Explorer shows a blue screen most of the time and this has become a serious safety issue. A few weeks ago while backing out of a parking spot I almost hit a pedestrian who came out of a double-parked car because the pedestrian was in my rear view mirrors blind spot. Luckily a passenger in my car saw them and alerted me. The remedy for this recall was supposed to be available after August 7th. I have tried multiple times to get my vehicle in for repair. I have complained to my Ford dealer and opened a case with Ford customer service. …”

NHTSA complaint #11556797, filed 2023-11

“The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the safe operation of the vehicle. The contact stated that the black screen was permanently displayed on the rearview camera. …”

NHTSA complaint #11680777, filed 2025-08, 7,000 miles

“The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact received Customer Satisfaction Program (CSP): 24B47 in August 2024. However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Most recently, the contact stated that when the vehicle was started, the navigational system displayed a black screen, compromising the functions on the screen. No warning lights were illuminated. …”

NHTSA complaint #11682243, filed 2025-08, 3,000 miles

“The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

NHTSA complaint #11537908, filed 2023-08

“The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The contact stated while driving at an undisclosed speed, the navigation screen seized and turned white. …”

NHTSA complaint #11680984, filed 2025-08

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202612%
202511%
202415%
202376%
2022238%
2021368%
20201048%
201921%
2018264%
201770%
201660%
20151478%
2014292%
2013382%
2012121%
201120%
200811%
200210%

Other parts of the 2023 Ford Explorer

Other or unknown
28 complaintsElectrical system
14 complaintsSuspension
14 complaintsSteering
12 complaintsTransmission and drivetrain
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsEngine
10 complaintsBody and structure
10 complaintsLane departure
7 complaintsBrakes
6 complaintsForward collision avoidance
6 complaintsSeat belts
5 complaints

← All problems reported for the 2023 Ford Explorer

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology