2017 Ford Explorer Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 0%of 1,704 total for the year
- Median mileage
- 140,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the back-over prevention of the 2017 Ford Explorer, 0% of the 1,704 complaints for this model year. Where a mileage was given, the median is 140,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“in 2019 with 55,000 miles on my 2017 Ford Explorer limited the screen which displays the front and rear cameras stopped working. after taking in for repair we had to replace the APIM module. then last week our 2018 Ford fusion with 35,000 miles had the same part fail. upon further research it appears that there are alot of Fords that have had the same problem. I'm filing this complaint because I believe Ford should be held responsible for making faulty parts.”
NHTSA complaint #11577976, filed 2024-03“I backed into a parking spot, put the car in park and turned the vehicle off. As I was getting ready to get out of the car, it rolled backwards into another car parked to my passenger side rear. My vehicle did not give any warning, no sensor alert, or anything!”
NHTSA complaint #11469449, filed 2022-06“Benoit Nissan in DeRidder, LA, was contracted to perform a critical safety repair/recall on my vehicle's airbag system. The dealership charged for the completed repair, but explicitly aborted the physical installation, leaving the vehicle's Supplemental Restraint System (SRS) incomplete, non-functional, and hazardous. They attempted to return the vehicle to me with the air bag safety system compromised, creating an immediate, severe physical risk to occupants in the event of a crash. This involves deliberate service manipulation of a federally mandated safety device. …”
NHTSA complaint #11760842, filed 2026-08“The contact owns a 2017 Ford Explorer. The contact stated that upon shifting the vehicle into reverse, he became aware that the center screen failed to display a rearview, potentially compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 140,000.”
NHTSA complaint #11578506, filed 2024-03, 140,000 miles“The APIM is malfunction in my 2017 explorer. Accessories stay on after vehicle turned off, killed battery, vehicle collision sensors and camera intermediate malfunction. Cruise control intermittent function, GPS and screen options /operations inoperable”
NHTSA complaint #11431391, filed 2021-09Related service bulletins
- 11030282Mar 25, 2026Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- 10127424Nov 29, 2017Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection…
- 10109001Apr 18, 2017Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on…
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 2% |
| 2025 | 1 | 1% |
| 2024 | 1 | 5% |
| 2023 | 7 | 6% |
| 2022 | 23 | 8% |
| 2021 | 36 | 8% |
| 2020 | 104 | 8% |
| 2019 | 2 | 1% |
| 2018 | 26 | 4% |
| 2017 | 7 | 0% |
| 2016 | 6 | 0% |
| 2015 | 147 | 8% |
| 2014 | 29 | 2% |
| 2013 | 38 | 2% |
| 2012 | 12 | 1% |
| 2011 | 2 | 0% |
| 2008 | 1 | 1% |
| 2002 | 1 | 0% |
Other parts of the 2017 Ford Explorer
659 complaintsOther or unknown
374 complaintsEngine
241 complaintsTransmission and drivetrain
125 complaintsElectrical system
94 complaintsEngine cooling
77 complaintsVisibility (wipers, defrost, mirrors)
77 complaintsSteering
76 complaintsWheels
60 complaintsSuspension
58 complaintsFuel system
49 complaintsAir bags
34 complaints
← All problems reported for the 2017 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology