2019 Ford Explorer Body and structure Problems
- Complaints
- 150about this part
- Share
- 50%of 300 total for the year
- Median mileage
- 63,125miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 150 complaints about the body and structure of the 2019 Ford Explorer, 50% of the 300 complaints for this model year. Where a mileage was given, the median is 63,125 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Roof rail covers on left and right sides of 2019 Ford Explorer come loose after dealership repaired Ford TSB-20-2154, still coming loose, they can fly off vehicle and cause an accident electrical wires are coded with soy causing squirrels / rodents etc.to eat engine wires and trying to build a nest in engine can creat a fire”
NHTSA complaint #11377906, filed 2020-12, 7,083 miles“Roof rails come loose, totally unsecured to vehicle. One has fallen off while driving, one was destroyed in car wash. The rails seem to pop loose no matter what is happening with the vehicle (I.e. Parked, driving). This is a well documented problem online but nothing has been done to resolve it.”
NHTSA complaint #11323467, filed 2020-05, 25,000 miles“Rear hatch electric opening/closing mechanism failed - hatch came down a struck the head of a person causing an injury. Also because the hatch wouldn't close properly exhaust entered the vehicle when being driven.”
NHTSA complaint #11257685, filed 2019-09, 15 miles“Driver side roof rack cover blew off while driving on the highway. Dealer says they previously repaired this under an existing recall and is not going to fix it again. I understand a new recall was issued in July 2026, but our vin is not covered even though ours blew off”
NHTSA complaint #11766005, filed 2026-09“The front window side panel is in the process of coming off on both side it’s already detaching from the top of both side & im afraid it’s gonna hot someone if it flies off I started to notice this a little after I got the car & im noticing more & the dealer ship saw it when I got the car & said it’s not on recall”
NHTSA complaint #11504972, filed 2023-02Related recalls
- 26V448000Jul 14, 2026Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.Covers: Ford Explorer 2016–2019
- 24V031000Jan 19, 2024Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim…Covers: Ford Explorer 2011–2019
- 21V316000May 5, 2021Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the…Covers: Ford Explorer 2016–2019
Related service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10235153Apr 4, 2023For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to…
- 10187726Feb 1, 2021A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. 3M Universal Adhesive Black Part Number 08223, 3M Static Mixing…
- 10184654Dec 8, 2020On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential…
- 10177863Jul 13, 2020This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit…
- 10175895May 18, 2020Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty…
- 10175890May 7, 2020Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof…
- 10163552Jul 4, 2019Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of…
- 10159505Apr 5, 2019SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 5% |
| 2025 | 7 | 7% |
| 2023 | 10 | 9% |
| 2022 | 11 | 4% |
| 2021 | 25 | 6% |
| 2020 | 45 | 4% |
| 2019 | 150 | 50% |
| 2018 | 288 | 39% |
| 2017 | 659 | 39% |
| 2016 | 591 | 24% |
| 2015 | 411 | 23% |
| 2014 | 276 | 16% |
| 2013 | 439 | 20% |
| 2012 | 144 | 17% |
| 2011 | 110 | 9% |
| 2010 | 1 | 1% |
| 2009 | 2 | 6% |
| 2008 | 1 | 1% |
| 2007 | 11 | 5% |
| 2006 | 11 | 2% |
| 2005 | 151 | 30% |
| 2004 | 426 | 33% |
| 2003 | 354 | 31% |
| 2002 | 486 | 15% |
| 2001 | 29 | 8% |
| 2000 | 29 | 3% |
| 1999 | 47 | 3% |
| 1998 | 48 | 2% |
| 1997 | 50 | 3% |
| 1996 | 63 | 4% |
| 1995 | 39 | 5% |
| 1994 | 158 | 13% |
| 1993 | 86 | 9% |
| 1992 | 62 | 10% |
| 1991 | 31 | 5% |
Other parts of the 2019 Ford Explorer
48 complaintsTransmission and drivetrain
35 complaintsElectrical system
20 complaintsEngine
19 complaintsFuel system
17 complaintsSuspension
11 complaintsSteering
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaintsEngine cooling
6 complaintsBrakes
4 complaintsWheels
4 complaintsSeats
3 complaints
← All problems reported for the 2019 Ford Explorer
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology