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Back-over prevention (rear camera)Part report

2023 Ford F-150 Lightning BEV Back-over prevention (rear camera) Problems

Complaints
6about this part
Share
5%of 113 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 6 complaints about the back-over prevention of the 2023 Ford F-150 Lightning BEV, 5% of the 113 complaints for this model year. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While maneuvering the vehicle to park near a building, the truck unexpectedly accelerated forward and crashed into the building. I did not intend for the vehicle to accelerate into the structure. During the incident, I did not receive the expected assistance from the vehicle’s front sensing/collision-warning systems before impact. The vehicle struck the building, and no airbags deployed. …”

NHTSA complaint #11760024, filed 2026-08

“The Sync 4 main display reboots very often. It has occurred over 30 times in 10k miles. I am considering this a safety issue as it often happens shortly after startup of the vehicle, and prevents the backup cameras from functioning. In fact, it has rebooted the screen while I was reversing probably five times. Ford has had numerous software updates and yet this problem remains endemic across multiple owners that I have spoken to.”

NHTSA complaint #11555221, filed 2023-11

“I purchased my 2023 Ford F150 Lightning Lariat in November 2023 and although it has been an outstanding vehicle in most regards, there is a glaring software/infotainment problem that has been extremely dangerous on multiple occasions. When putting the truck into reverse, the screen sometimes freezes on a static image, leading me to believe that there are no vehicles or pedestrians behind my truck when in fact there are vehicles and pedestrians behind my truck. Additionally, the screen frequently freezes completely or fails to initiate in the first place. …”

NHTSA complaint #11581184, filed 2024-04

“Jan 9, 2024 Aprox 465 miles Powertrain malfunction/ reduced power (15 miles per hour) Vehicle was on the dealer shop for 8 days...at the time of returm 9f the car they told me that the issue was fixed”

NHTSA complaint #11568395, filed 2024-01

“When reversing, the center screen that contains the backup camera freezes, with no indication it has stopped functioning. This leads to a situation where you are seeing a camera image that is not related to the actual view behind you. This can cause crashes and pedestrian hazards if you do not realize the screen has broken. Attached photos show what the camera was showing and what the actual situation was. The only solution to getting the cameras to function again is by a full reset of the center screen.”

NHTSA complaint #11552251, filed 2023-10

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
2025111%
202413%
202365%
202211%

Other parts of the 2023 Ford F-150 Lightning BEV

Electrical system
61 complaintsExterior lighting
26 complaintsTransmission and drivetrain
17 complaintsVehicle speed control
17 complaintsBrakes
15 complaintsOther or unknown
13 complaintsForward collision avoidance
10 complaintsFuel system
6 complaintsSteering
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEngine
3 complaintsLane departure
3 complaints

← All problems reported for the 2023 Ford F-150 Lightning BEV

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology