2024 Ford Mustang Mach E Electrical system Problems
- Complaints
- 32about this part
- Share
- 67%of 48 total for the year
- Median mileage
- 9,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 32 complaints about the electrical system of the 2024 Ford Mustang Mach E, 67% of the 48 complaints for this model year. Where a mileage was given, the median is 9,500 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car. However, the road ahead is completely clear. This has happened both on the highway while using BlueCruise and on local roads while using Adaptive Cruise Control. In both situations, the vehicle continued slowing down until I manually intervened. …”
NHTSA complaint #11770435, filed 2026-10“Our 2024 Ford Mustang Mach-E repeatedly displays Pre-Collision Assist Not Available, meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash, fire, injury, or death occurred. The vehicle was purchased new on November 5, 2024 and is titled to my spouse; I am reporting as spouse, operator, and case coordinator. Performance Ford in West Covina has had three repair visits for this concern. …”
NHTSA complaint #11772299, filed 2026-10“Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue.”
NHTSA complaint #11603578, filed 2024-07“I am reporting a serious safety defect involving the electronic front door latches on my 2024 Ford Mustang Mach E. During a 12V battery discharge, the electric latches can fail, preventing the doors from opening in the outside. This means the driver or passengers could become trapped in the vehicle, or the driver can be locked out in an emergency, even if both key fob and key are present. This defect poses a critical safety risk in situations requiring a rapid exit - such as accident or extreme heat and increases the risk of injury or death. …”
NHTSA complaint #11680603, filed 2025-08“I am the owner of a 2021 Ford Mustang Mach-E affected by Recall 25S65 involving a 12V battery discharge issue that creates a serious entrapment hazard. If the 12V battery fails, the front doors can remain locked—even if someone exits using the mechanical release. This puts me and my family at risk of being locked inside or outside the vehicle in dangerous situations. I live in Texas, and I have two young daughters—both in car seats. The idea that this vehicle could trap us inside during a power failure, especially in Texas heat, is terrifying. …”
NHTSA complaint #11667484, filed 2025-06Related recalls
- 26V582000Sep 9, 2026Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior…Covers: Ford Mustang Mach E 2023–2025
- 25V404000Jun 13, 2025Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain…Covers: Ford Mustang Mach E 2021–2025
Related service bulletins
- 11038617Oct 14, 2026This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a…
- 11038621Oct 13, 2026Some 2021-2026 Mustang Mach-E vehicles may exhibit an illuminated brake warning indicator with diagnostic trouble code (DTC) C1013:92 stored in the anti-lock brake system (ABS)…
- 11037782Sep 24, 2026Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicles Undesired Acceleration Due to…
- 11037561Sep 23, 2026Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module…
- 11037420Sep 18, 2026This bulletin updates 25-2622. Reason for update: * Update the Service Procedure to: - Remove Step related connecting a battery charger - Add Step 7 and Step 29 along with Figure…
- 11037419Sep 16, 2026Quality improvements include: -Addresses a bug that may cause updates to fail
- 11037416Sep 16, 2026Quality improvements include: -ePrivacy enhancements
- 11035269Jul 23, 2026Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System"…
- 11035267Jul 21, 2026Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be…
- 11035100Jul 14, 2026Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the…
Electrical system: other model years
Other parts of the 2024 Ford Mustang Mach E
12 complaintsTransmission and drivetrain
9 complaintsBrakes
8 complaintsFuel system
8 complaintsVehicle speed control
7 complaintsForward collision avoidance
6 complaintsLatches, locks and linkages
5 complaintsSteering
3 complaintsLane departure
2 complaintsBack-over prevention (rear camera)
1 complaintsSeat belts
1 complaintsBody and structure
1 complaints
← All problems reported for the 2024 Ford Mustang Mach E
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology