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Electrical systemPart report

2024 Ford Mustang Mach E Electrical system Problems

Complaints
32about this part
Share
67%of 48 total for the year
Median mileage
9,500miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 32 complaints about the electrical system of the 2024 Ford Mustang Mach E, 67% of the 48 complaints for this model year. Where a mileage was given, the median is 9,500 miles. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car. However, the road ahead is completely clear. This has happened both on the highway while using BlueCruise and on local roads while using Adaptive Cruise Control. In both situations, the vehicle continued slowing down until I manually intervened. …”

NHTSA complaint #11770435, filed 2026-10

“Our 2024 Ford Mustang Mach-E repeatedly displays Pre-Collision Assist Not Available, meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash, fire, injury, or death occurred. The vehicle was purchased new on November 5, 2024 and is titled to my spouse; I am reporting as spouse, operator, and case coordinator. Performance Ford in West Covina has had three repair visits for this concern. …”

NHTSA complaint #11772299, filed 2026-10

“Completely locked out of car without any access. No way of unlocking car. I tried via key fob, key pad, approach, mobile app. The locks are completely electronic, so no way to mechanically unlock. Had to call a tow truck to tow it to the dealership where I bought it just a couple weeks earlier. 2 days earlier, an OTA update was installed that was labeled as improving battery optimization. This seems to be what triggered the issue. Many owners of 2023 and 2024 Mustang Mach E's are experiencing the same issue.”

NHTSA complaint #11603578, filed 2024-07

“I am reporting a serious safety defect involving the electronic front door latches on my 2024 Ford Mustang Mach E. During a 12V battery discharge, the electric latches can fail, preventing the doors from opening in the outside. This means the driver or passengers could become trapped in the vehicle, or the driver can be locked out in an emergency, even if both key fob and key are present. This defect poses a critical safety risk in situations requiring a rapid exit - such as accident or extreme heat and increases the risk of injury or death. …”

NHTSA complaint #11680603, filed 2025-08

“I am the owner of a 2021 Ford Mustang Mach-E affected by Recall 25S65 involving a 12V battery discharge issue that creates a serious entrapment hazard. If the 12V battery fails, the front doors can remain locked—even if someone exits using the mechanical release. This puts me and my family at risk of being locked inside or outside the vehicle in dangerous situations. I live in Texas, and I have two young daughters—both in car seats. The idea that this vehicle could trap us inside during a power failure, especially in Texas heat, is terrifying. …”

NHTSA complaint #11667484, filed 2025-06

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025750%
20243267%
20235341%
20227755%
202115644%

Other parts of the 2024 Ford Mustang Mach E

Other or unknown
12 complaints
Transmission and drivetrain
9 complaints
Brakes
8 complaints
Fuel system
8 complaints
Vehicle speed control
7 complaints
Forward collision avoidance
6 complaints
Latches, locks and linkages
5 complaints
Steering
3 complaints
Lane departure
2 complaints
Back-over prevention (rear camera)
1 complaints
Seat belts
1 complaints
Body and structure
1 complaints

← All problems reported for the 2024 Ford Mustang Mach E

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology